Joann Goodwin
Euclid,OH
Summary
Dynamic Client Consultant at Flagstar Bank with a proven track record in relationship management and customer support. Expertly developed tailored financial solutions, enhancing client satisfaction and engagement. Leveraged call center experience to streamline onboarding processes, driving efficiency and growth. Committed to delivering exceptional service and fostering strong client relationships.
Overview
2
2
years of professional experience
Work History
Client Consultant
Flagstar Bank
Wickliffe, OH
12.2023 - Current
- Developed tailored financial solutions to meet client needs and enhance satisfaction.
- Conducted in-depth analysis of client accounts, identifying opportunities for growth and efficiency.
- Collaborated with cross-functional teams to streamline onboarding processes for new clients.
- Provided expert guidance on banking products, improving client understanding and engagement.
Education
High School Diploma -
Jane Adams
Cleveland, OHSkills
- Relationship management
- Customer support
- Call center experience
- Outbound calling
Languages
English
Timeline
Client Consultant
Flagstar Bank
12.2023 - Current
High School Diploma -
Jane Adams