JoAnn Hughes

Assisted with data entry and answered multi line incoming calls in high stress office. Replied to emails and faxes from Attorneys and Judges expeditiously.

• Generated reports from database systems to track warrants.
• Destroyed warrants in line with retention schedules to protect confidential information and comply with regulations.
• Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files. Trained to have security access to GCIC/NCIC networks.
• Followed established policies and procedures to maintain compliance with regulations.
• Assisted in audits preparation, ensuring all required documentation was easily accessible and up to date.
• Assisted road patrol deputies quickly and efficiently when running roadside requests.
• Assisted with record management system implementation and maintenance to streamline operations.
• Enhanced accuracy in data entry tasks by consistently adhering to quality control measures and promptly addressing errors.
• Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
• Collaborated with team members to optimize cross-departmental records management workflows, leading to increased efficiency.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Managed office operations while scheduling appointments for up to four therapists.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Created, maintained and updated filing systems for paper and electronic documents.
• Handled daily bank deposits
• Ran insurance for patient's for validation of coverage for sessions.
• Worked during off time at Owner's haunted house and assisted in running the house during on-season.

• Handled confidential information in professional manner.
• Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
• Responded to emails and other correspondence to facilitate communication and enhance court processes.
• Served as a liaison between executives, staff members, clients, attorneys and public to maintain effective communication channels.
• Handled high-profile cases with professionalism
• Worked collaboratively with colleagues to develop strategies increase judicial system''s effectiveness responsiveness evolving societal needs.
• Reviewed legal documents and memos to assist the Judge on pre-trial issues, motions, and final rulings.
• Enhanced the efficiency of court proceedings by implementing effective case management techniques and streamlining processes.
• Managed a diverse caseload spanning criminal, family law matters with diligence and attention to detail.