Joann Ibarra
Leasing Professional
San Antonio,TX
Summary
To obtain a challenging property leasing position that will utilize my effective communication skills and multitasking ability with an opportunity for managerial advancement. I show and lease apartments to prospective residents and support property marketing plans. I've been a specialist in Property Management for over 10 years. I prefer a salary that typically ranges from $30,000 a year to $35, 000 a year, depending on the number of units.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
Work History
Leasing Professional
TI Communities
San Antonio , Texas
08.2018 - Current
- Marketed property to local businesses through collateral, emails and phone calls for monthly market survey
- Provide quality customer service to all residents, supplier partners, and business partners.
- Conduct business in accordance with company policies, Fair Housing laws, American with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
- Greet prospective residents and handle all phone and email correspondence in a polite and professional manner.
- Taking responsibility for curb appeal and leasing of the community; open and inspect vacant apartments noting any items needing correction.
- Maintain all lease files in a neat and secure manner.
- Accurately prepare and be able to explain the residential lease and all related documents to residents.
- Responsible for Craigslist, facebook & Instagram
- 352 total units
- Closing ratio of 40-50%
- Entrata software
Leasing Manager
ARCCA Management
San Antonio , TX
08.2017 - 07.2018
- Explained terms of lease and amounts to be paid to tenants.
- Provide quality customer service to all residents, supplier partners, and business partners.
- Managed office for broker
- Responsible for 3 communities 52 units (SAHA}
- Accurately prepared and explained the residential lease and documents to residents.
- Rentec Direct Software
Leasing Professional
Cortland Partners
San Antonio , TX
08.2013 - 08.2017
- Toured property with prospective residents and provided wealth of information in regards to its key features.
- Provided quality customer service to all residents, supplier partners, and business partners.
- Responsible for all applicant screenings and fees
- Follow Fair Housing Laws
- Responsible for Lead to lease
- Communicate with property managers regarding property issues
- Responsible for all applicant screenings and fees
- Accurately prepare and be able to explain the residential lease and all related documents to residents.
- Maintain all lease files in a neat and secure manner
- Taking responsibility for curb appeal and leasing of the community; open and inspect model and vacant apartments noting any items needing correction.
- Greet prospective residents and handle all phone and email correspondence in a polite and professional manner
- 242 unit property
- Yardi Software
- Closing ratio of 40-50%
Leasing Manager
Commerce Equities
Houston , TX
06.2010 - 08.2017
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Administered operations to handle needs of more than 500 residents across 234 property units.
- Explained terms of lease and amounts to be paid by resident
- Assessed property, compiled information and wrote reports regarding findings for submission to community director.
- Closing ratio 40-50%
- Responsible for all applicant screenings and fees
- Assist prospects by touring the community
- Responsible for submitting all work orders
- Responsible for monthly market survey from surrounding comp areas
- Onsite Software
- 234 Unit Property
Education
High School Diploma -
Spring Woods High School
Houston, TX 09.1983 - 05.1986
Greystar University
Houston TX 01.1983 - 08.1986
JPI University
Austin TX 05.1997 - 01.2000
No Degree - Food And Health Management
San Antonio College
San Antonio, TX 01.1994 - 12.1994
Skills
Bilingual in English and spanish
Proficient in Microsoft Word, Excel and Power Point
Excellent Verbal and Written Communication
Ability to lead a diverse group of personalities
Interpersonal Skills
Fair housing policies
Expert Customer Service Skills
Closing the Sale
Excellent Verbal and Written Communication
Timeline
Leasing Professional
TI Communities
08.2018 - Current
Leasing Manager
ARCCA Management
08.2017 - 07.2018
Leasing Professional
Cortland Partners
08.2013 - 08.2017
Leasing Manager
Commerce Equities
06.2010 - 08.2017
JPI University
05.1997 - 01.2000
No Degree - Food And Health Management
San Antonio College
01.1994 - 12.1994
High School Diploma -
Spring Woods High School
09.1983 - 05.1986
Greystar University
01.1983 - 08.1986