Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JoAnn Jones

Wittman,MD

Summary

Reliable and detail-focused individual with great eye to detail and accuracy in a fast-paced environment. I'm seeking to transition into a new field. Have strong skills in all areas of the pharmacy. Demonstrated ability to manage high-volume workflows and ensure accuracy in all task. I'm committed to enhancing patient care and optimizing pharmacy operations.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Hills Drug Store
02.1994 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answering multiple incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
  • Maintained drug inventory levels monthly by ordering necessary medications and supplies.

Laser Engraver

Myself
2022 - Current

I have small craft business that I do on the side. Making laser crafts and personalized items to take to different vending shows. Just a fun hobby to do on the side. Keep track of my sales and checking emails for orders when I'm home in the evening

Education

High School Diploma -

Severna Park
Severna Park, MD

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Insurance billing
  • Medication dispensing
  • Filling prescriptions
  • Manual and automated medication dispensing
  • Workflow optimization
  • Prescription interpretation
  • Drug storage procedures
  • Insurance verification
  • Inventory management
  • Prescription verification
  • Pharmacist support
  • Refill requests

Certification

  • Licensed Pharmacy Technician - State Boards of Pharmacy.
  • First Aid/CPR/AED Instructor Certification – Red Cross.
  • Registered Pharmacy Technician - State Boards of Pharmacy.
  • HIPAA Compliance Certification – Various Accredited Providers.
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Timeline

Certified Pharmacy Technician

Hills Drug Store
02.1994 - Current

High School Diploma -

Severna Park

Laser Engraver

Myself
2022 - Current
JoAnn Jones