JoAnn Jones
Chittenango
Summary
Versatile caregiver with a strong foundation in child supervision and educational development. Expertise in creating engaging lesson plans and adapting strategies to meet individual student needs. Recognizes the importance of collaboration with staff and families to maintain a safe and supportive learning atmosphere.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Teacher's Assistant
Bolivar Elementary School
Chittenango
09.2025 - Current
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported students with academic challenges through one-on-one tutoring.
- Organized classroom materials and resources for effective learning.
- Monitored student behavior and ensured a safe environment.
- Collaborated with staff to create engaging educational experiences.
- Supervised children during recreational activities to ensure their safety and engagement. and participated with children in activities.
- Maintained student records and documentation for teacher reference.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Organized student performance and enrichment activities to facilitate learning.
- Performed clerical duties, including filing and organizing documents, to support classroom operations., managed classrooms, and coordinated documents for teachers.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Developed instructional materials and visual aids to supplement lesson plans.
- Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
- Collaborated with colleagues to improve instructional strategies and resources used.
- Mentored students individually to help them improve their understanding of computing concepts.
- Monitored student behavior during class sessions to ensure a safe learning environment was maintained at all times.
- Assisted students with troubleshooting technical issues related to hardware or software usage.
Childcare Provider
Self-employed
Chittenango
12.2016 - 09.2025
- Developed and implemented age-appropriate educational activities to enhance children's learning experiences.
- Created a safe and nurturing environment by enforcing safety protocols and supervising playtime activities.
- Coordinated daily schedules to ensure timely meals, naps, and recreational activities, promoting children's well-being and routine.
- Established open communication with parents about children's progress and behavior, strengthening partnerships in child development.
- Delivered individualized attention and tailored instruction to support students' academic progress during remote learning and homeschooling.
Dialysis Technician
St Joseph's Hospital
02.2014 - 11.2016
- Operated dialysis machines, prioritizing patient safety and comfort during treatments.
- Monitored vital signs and communicated changes to healthcare team, facilitating timely interventions.
- Prepared and maintained dialysis equipment, ensuring adherence to infection control protocols.
- Educated patients on treatment procedures, improving their comfort and adherence to care plans.
Dialysis Technician
Faxton St. Luke’s
09.2012 - 01.2014
- Administered dialysis treatments to patients, ensuring compliance with established protocols and safety standards.
- Monitored patient vital signs during procedures to detect and respond to any abnormalities promptly.
- Conducted routine checks and troubleshot dialysis machines, ensuring proper functionality.
- Educated patients on treatment processes to improve understanding and adherence to care plans.
- Collaborated with healthcare team members to develop individualized care strategies for optimal patient outcomes.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Enhanced patient satisfaction through compassionate support and proactive concern resolution during dialysis.
- Maintained accurate medical records and treatment plans, ensuring compliance with HIPAA regulations.
- Documented vital observations to support ongoing patient care and treatment planning. and baseline measurements to maintain accurate medical records.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Managed medical records using an electronic health record system.
Medical Office Secretary
Dr. Peter J. Fauth
Cazenovia
03.2011 - 08.2013
- Managed patient appointments and maintained the scheduling system efficiently.
- Coordinated communication between patients and medical staff effectively.
- Processed patient records using electronic health record software accurately.
- Handled patient inquiries and resolved concerns with professionalism.
- Organized office supplies and maintained inventory for smooth operations.
- Ensured compliance with health regulations and confidentiality standards consistently.
- Supported office workflow by training new administrative staff effectively.
- Answered incoming calls and responded to inquiries from patients and staff members.
- Monitored medical supply levels and restocked shelves as necessary.
- Scanned documents into electronic format for easy retrieval later on.
- Generated invoices for services rendered to patients.
- Entered patient billing codes into the computer system accurately.
- Responded to emails promptly from both internal and external customers.
- Ensured all HIPAA regulations were followed when handling confidential patient information.
- Set up new patient files with appropriate documentation.
- Verified that all required paperwork was completed before patient visits.
- Assisted in scheduling appointments for patients.
- Provided customer service assistance to visitors who had questions about their health plans or benefits packages.
- Created and organized necessary forms for patient processing., letters, reports and other documents as requested by medical staff.
- Coordinated with other departments within the hospital regarding patient care needs.
- Welcomed patients upon arrival and gathered necessary personal information., collected personal information and verified insurance coverage.
- Provided administrative support to the medical staff including physicians, nurses and technicians.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Participated in staff meetings and contributed to quality improvement initiatives.
- Managed patient flow to minimize waiting times and improve office efficiency.
- Managed physician correspondence and drafted medical reports.
- Processed cash payments for medical services with accuracy and attention to detail. and processed payments for medical services.
- Assisted in patient education regarding medical procedures and pre-visit requirements.
- Transcribed medical dictation and prepared referral letters.
- Organized transportation and accommodation for patient hospital admissions. for patient hospital admissions.
- Ensured timely delivery of medical records by transmitting them via mail, email, or fax. and other correspondence by mail, e-mail, or fax.
- Communicated with patients with compassion while keeping medical information private.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
Certified Nursing Assistant
Oneida Healthcare Center
08.2008 - 07.2010
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs to detect changes in patient conditions effectively.
- Documented patient care accurately in electronic health records for interdisciplinary communication.
- Collaborated with nursing staff to develop individualized care plans based on patient needs.
- Documented patient information accurately in electronic health records systems.
- Educated patients and families on care plans and health management strategies.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Participated in educational programs related to nursing assistant skills development.
- Observed and reported unusual symptoms and changes to charge nurse.
- Collaborated with interdisciplinary teams to ensure patient-centered care delivery.
- Provided compassionate care to patients in various stages of recovery.
Behavioral Health Technician
Institute for Developmental Disabilities
10.2005 - 11.2006
- Provided direct care and support to patients in behavioral health settings.
- Assisted in implementing individualized treatment plans and therapeutic activities.
- Monitored patient behavior and reported significant changes to clinical staff.
- Facilitated group therapy sessions, promoting communication and engagement among participants.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Collaborated with multidisciplinary teams to enhance client support strategies.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Established and maintained professional working relationships with clients, staff and public.
- Completed patient reports daily and submitted to management for evaluation.
- Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient.
- Contacted patients' relatives to coordinate family visits and conferences.
- Instructed new employees on protocols to use when interacting with psychiatric patients.
Education
Associate of Science - Professional Medical Assistant
The Salter School
Fall River, MA11-2006
Some College (No Degree) - Certified Nurses Aide
Oneida Healthcare Center
Oneida, NYSome College (No Degree) - Certified Teacher Assistant
Bolivar Elementary School
ChittenangoSkills
- Caring, patient and empathetic
- Child supervision and child development
- CPR training
- Hygiene and cleanliness
- Punctual and dependable
- Observation and assessment
- Healthy environments
- Educational technology
- Tutoring strategies
- Lesson planning
- Curriculum development
- Communication skills
- Team collaboration
- Time management
- Computer skills
- Special needs education
- Preparing instructional materials
- Student safety
- Organization and prioritization
- Friendly and outgoing
- Collaborative teamwork
- Motivation techniques
- Adaptability to change
- Positive reinforcement
Certification
- Certified Hemodialysis Technologist
- Certified Professional Medical Assistant
- Certified Teacher Assistant
Timeline
Teacher's Assistant
Bolivar Elementary School
09.2025 - Current
Childcare Provider
Self-employed
12.2016 - 09.2025
Dialysis Technician
St Joseph's Hospital
02.2014 - 11.2016
Dialysis Technician
Faxton St. Luke’s
09.2012 - 01.2014
Medical Office Secretary
Dr. Peter J. Fauth
03.2011 - 08.2013
Certified Nursing Assistant
Oneida Healthcare Center
08.2008 - 07.2010
Behavioral Health Technician
Institute for Developmental Disabilities
10.2005 - 11.2006
Associate of Science - Professional Medical Assistant
The Salter School
Some College (No Degree) - Certified Nurses Aide
Oneida Healthcare Center
Some College (No Degree) - Certified Teacher Assistant
Bolivar Elementary School