Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Personalitystrengths
Timeline
Generic

Joann Latorre

Round Rock,Texas

Summary

Seasoned Residential Community Manager with over 23 years of experience in property operations management and staff recruitment. Proven expertise in marketing strategy and bidding and contract negotiation. Known for being hands-on, consistent, and rational, excelling in both team settings and individual projects. Aiming to leverage skills in community management to drive operational excellence and resident satisfaction.

Versatile Community Manager with successful history of meeting occupancy and payment goals while improving community satisfaction. Deep understanding of resident preferences and business operations requirements.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Community Manager

Atlantic Housing Foundation
05.2023 - Current
  • Manage and operate the property within financial guidelines and company standards of excellence
  • Oversee marketing, maintenance, and retention strategies and communications
  • Collaborate with the Regional Manager to oversee interviewing, on-boarding, coaching, and supervision of all community staff members
  • Set rental rates, oversee collections, and manage financial duties including budgeting, deposits, and reporting
  • Approve and submit invoices from all service providers, ensuring accurate financial tracking

Community Manager

DTI Investments
07.2017 - 05.2023
  • Managed and operated the property within financial guidelines and company standards of excellence
  • Oversaw marketing, maintenance, and retention strategies and communications
  • Worked with the Regional Manager to oversee interviewing, on-boarding, coaching, and supervision of all community staff
  • Set rental rates, oversaw collections, and managed financial duties including budgeting, deposits, and reporting
  • Approved and submitted invoices from all service providers, ensuring accurate financial tracking

Regional Manager

American Quality Housing (formerly LRISA)
Austin, TX
07.2007 - 05.2017
  • Developed and implemented strategies to increase market share in the region.
  • Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
  • Analyzed regional financial data to identify areas of growth opportunities.

Education

Associate's degree - Marketing

Universidad Ana G. Mendez
01.2001

Skills

  • Bidding and Contract Negotiation
  • Marketing Strategy

Certification

Certified Apartment Manager

Accomplishments

  • Enhanced Property Operations, Enhanced property operations at Atlantic Housing Foundation by applying a composed and rational approach to financial management and vendor coordination, leading to improved efficiency and resident satisfaction.
  • Optimized Marketing Strategies, Optimized marketing strategies at DTI Investments by leveraging hands-on and consistent efforts in overseeing marketing and retention strategies, resulting in increased occupancy rates.
  • Streamlined Staff Recruitment, Streamlined staff recruitment processes at DTI Investments by employing a focused and unassuming approach to interviewing, on-boarding, and coaching, leading to a more cohesive and effective team.

Languages

Fluent, Fluent

Personalitystrengths

  • Conventional - Adheres to established processes and methods
  • Flexible - Adaptable while maintaining stability and success
  • Engaged - Excels in teams and one-on-one interactions
  • Accommodating - Diplomatic and accepting of others' needs
  • Composed - Remains calm under pressure

Timeline

Community Manager

Atlantic Housing Foundation
05.2023 - Current

Community Manager

DTI Investments
07.2017 - 05.2023

Regional Manager

American Quality Housing (formerly LRISA)
07.2007 - 05.2017
Certified Apartment Manager

Associate's degree - Marketing

Universidad Ana G. Mendez
Joann Latorre