Jo Ann Macrina

• 20+ women received their diplomas within 22 months and more women passed 2-3 subjects
• Built strong relationships with students, fostering trust and open communication to create an effective learning environment.
• Served as a mentor and resource for students beyond academics, offering guidance on career and educational opportunities after obtaining their GEDs.
• Increased student confidence in their abilities through consistent positive reinforcement and encouragement.
• Provided support for students with diverse backgrounds, adapting teaching methods to meet individual needs.
• Improved GED pass rates by offering individualized tutoring sessions tailored to students'' unique learning styles.
• Empowered students by teaching them valuable test-taking strategies, leading to improved scores on practice exams and the actual GED test itself.
• Kept detailed records of each student''s progress, allowing for targeted interventions when appropriate.
• Monitored student progress closely, adjusting instruction as needed to ensure continuous improvement.

Volunteer work with Habitat for Humanity Restore, Orlando FL

Volunteer work with Operation Underground Railroad, Orlando FL

Writing stories; historical romance, science fiction

• Oversight of Water Treatment Plant and Wastewater Treatment Plant and all personnel and budgets for each
• Fostered a positive work environment by promoting collaboration, transparency, and open communication among team members.
• Developed strategic plans to achieve organizational goals, ensuring alignment with City's mission and vision.
• Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
• Monitored performance metrics, analyzing trends to identify areas requiring attention or improvement.
• Handled all personnel issues in the department
• Prepared draft annual budget for the department
• Prepared expenditure requests
• Prepared needs assessments and project proposals
• Reviewed and edited technical reports
• Reviewed and adhered to regulatory requirements

Assisted with organizational issues resolution for Army Corps of Engineers

Assisted a small minority business with:

~ preparation of a strategic plan for new technical market areas

~ search and recruitment of specific talent for new market areas

~ preparation of marketing materials

~ review of accounts payable and receivable

~ outreach to potential strategic partners

~ improvements to organizational structure

Led one of the largest departments in the City with 1625 positions, $592 million annual budget, and a $1billion 5-year capital program, serving 1.2 million water and sewer customers , operating 2 1/2 water treatment plants and 4 water reclamation centers (wastewater treatment plants), 4,000 miles of water and sewer pipes, a combined sewer system, 3 major deep sewer tunnels, 16 pumps stations, and a stormwater system.

• obtained a 13-year extension to the 1999 consent decree that allowed a balanced distribution of funds across all operational needs
• achieved an unprecedented multiple bond rating upgrades that allowed a $20+ million savings to rate payers, a presentation to Wall Street; all 3 bond rating companies
• developed the first water utility cloud for data management and analytics with proven results in spill reduction and ore effective customer service
• improved the department's reputation wit the state and federal regulators from a very negative outlook to a very positive one within my 5-year tenure
• implemented several innovative and progressive approaches to spill reduction, pollution prevention, stormwater management, sewer system capacity relief, and flood control using various technologies and green infrastructure
• initiated innovative and efficient approaches to customer service, data analytics, sustainable solutions, financial management, workforce development, and regulatory compliance
• began the largest single water project in the City in 2014 to provide reliable raw water supply for the next 100+ years
• successfully met the sanitary sewer consent decree milestones and implemented alternative projects to save ratepayers $50+ million
• awarded numerous recognitions by the industry and environmental group for innovation and project achievements
• recognized by the Government Accounting Standards Board for an excellent Comprehensive Financial Report for several years
• implemented popular employee achievement awards (H2Oscars) and recognition program through videos of employees doing their jobs and placing them on the department's web page for ratepayers to learn more specifically what the department does on a daily basis
• Facilitated cross-functional team collaborations for increased innovation in problem-solving efforts.
• Evaluated program effectiveness through regular assessment and feedback mechanisms, driving continuous improvement efforts.
• Worked daily with 6 Deputy Commissioners and 25 Directors
• met with multiple divisions and sections to gain feedback and learn of needs first hand from staff on all levels

• Directed all regulatory programs for the Department; NPDES, MS4, spill reduction, FOG
• Developed strategic plans for the Division to achieve organizational goals, ensuring alignment with the Department's mission and vision.
• Responsible for stormwater management, flood control, laboratory analysis, and reporting for the treatment facilities and spills.
• Coordinated regional planning requirements as well as state and federal agency requirements
• Developed watershed assessments, protection plans, and watershed management plans
• Designed and constructed green infrastructure and stream improvement projects
• Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
• Coordinated cross-functional teams including design consultants to successfully execute large-scale projects on time and within budget constraints.

• Directed transportation planning, traffic engineering, roadway maintenance, and capital projects
• Moved the department from a negative relationship with the state DOT, regional agencies, and jurisdictional partners to a positive one saving millions of dollars at risk due to languishing projects. Reorganized the department to achieve project success and efficiency
• Recognized by the City Council and the community for numerous projects completed in a relatively short timeframe including several bridge improvements (award-winning) and one of the first roundabouts in the metro Atlanta area.
• Fostered a positive work environment by promoting collaboration, transparency, and open communication among team members.
• Developed strategic plans to achieve organizational goals, ensuring alignment with Department's mission and vision.
• Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
• Used innovative approaches to protect the environment

• Served as department head and/or market leader/business developer in the Water Resources sector for large international firm and regional consulting firms in the metro Atlanta area
• Developed and expanded service areas which included sewer modeling and design, water supply and distribution system improvements, stormwater management, flood management, green infrastructure design, private development design, stream restoration, regional planning for water supply and watershed protection, and stormwater utility fee development and implementation
• Increased department efficiency by streamlining processes and implementing new technologies.
• Collaborated with executive leadership to develop long-term plans aligned with the organization''s overall mission and vision.
• Developed comprehensive strategies for achieving organizational goals and objectives.
• Expanded operations and market share