Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jo'Ann Matthews-Brown

Locust Grove,GA

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

26
26
years of professional experience
1
1
Certification

Work History

AATC Janitoral

Unifi Aviation
Hapeville, GA
07.2024 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Assisted with customer requests and answered questions to improve satisfaction.

Security Site Supervisor

St Moritz Security
Las Vegas, Nevada
01.2023 - 04.2024
  • Liaised with management to communicate security concerns and provide updates.
  • Managed access control systems to secure premises and sensitive areas.
  • Enforced safety regulations and ensured that employees followed all rules and regulations related to security matters.
  • Collaborated with law enforcement to resolve escalated situations.
  • Supervised property entrances and exits and monitored employee safety.
  • Responded promptly to customer inquiries or complaints regarding security issues.

Security Manager

Flora Vega
North Las Vegas, NV
01.2019 - 12.2023
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.

Education

Bachelor of Science - Business Administration

Salem State University
Salem, MA
06-2021

Skills

  • Security management
  • Access control
  • Inventory management
  • Emergency response
  • Safety regulations
  • Customer service

Certification

  • CPR AND FIRST AIDE
  • CCW
  • WORKED WITH PROBATION AND PAROLE BOARD

Timeline

AATC Janitoral

Unifi Aviation
07.2024 - Current

Security Site Supervisor

St Moritz Security
01.2023 - 04.2024

Security Manager

Flora Vega
01.2019 - 12.2023

Bachelor of Science - Business Administration

Salem State University

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