JoAnn McKeithan

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Streamlined internal communication processes for improved employee engagement and productivity.
• Implemented strategic public relations efforts that positioned the company as a thought leader within its industry.
• Created impactful press releases that generated significant media interest and coverage.
• Coached team members on effective presentation skills, enhancing overall team performance in client meetings.
• Developed targeted messaging for diverse audiences, tailoring content to meet specific needs and preferences.
• Spearheaded the development of an internal newsletter, increasing employee awareness of company updates and accomplishments.
• Managed budget allocation of $1 million across various communication channels for series of television ads
• Evaluated campaign effectiveness using data-driven metrics, adjusting strategies as needed to optimize results.
• Updated website copy regularly to ensure relevance and consistency with current messaging priorities.
• Boosted social media presence with the creation of compelling content, resulting in increased followers and engagement rates.
• Developed training materials to educate staff about effective communication practices both internally and externally.
• Advised senior leadership on best practices for external communication during times of organizational change or restructuring efforts.
• Managed crisis communications effectively, ensuring rapid response to emerging issues.
• Organized successful events such as conferences and product launches that contributed to increased brand recognition and customer loyalty.
• Coordinated advocacy relations meetings and prepared necessary materials in advance.
• Built and maintained relationships with key clinicians, spokespeople, advocates and opinion leaders.
• Assisted with media interviews, prepping guests and providing a Q&A sheet, after determining subject of interest.
• Wrote engaging and successful press releases to control information and public opinion.

I met with parties who had disputes about money owed, encouraging them to talk with each other about the dispute. I used various approaches to control the environment that sometimes became very contentious. When timely, I asked probative questions, with the motive of their seeing he benefit of developing their own agreement rather than a judge handing down one they might not like. If an agreement was reached, I recorded the a details t as dictated by the parties, and filed it with the clerk of court.

Handled all correspondence, frequently working alone . Mr. Honour traveled frequently to teach Systems Engineering within the states and abroad. Recorded comments from students who completed his classes .Used experience and good judgment as to which mail I had collected to forward to him. Maintained his very busy travel schedule, ensuring there were no overlaps. Managed payroll and necessary state and federal filings. Developed friendly relations with clients.

As a part-time employee, I handled accounts payable.

Reviewed expense reports for the personnel who worked under the regional manager, assuring they were correct before submitting them for payment.

Did routine training for our offices in four-county area on how to complete a travel report correctly.

Developed a friendly and helpful relationship with coworker, giving her tips on how to better manage Excel worksheet.

Developed friendly terms with management teams, as well as their supports.

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Managed client relationships through regular check-ins and updates on project progress.

• Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
• Adapted quickly to new technology platforms and software programs introduced within the workplace, enhancing overall efficiency levels.
• Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
• Enhanced transcription accuracy by diligently proofreading and editing final documents.