Jo Ann McMahan
Walmart
Martinsburg,WV
2027
years of professional experience
I am a strong team player and always push to get things accomplished how ever ALWAYS remember safety comes first. I ALWAYS develop a strong repor with ALL of my customers to the degree they actually wait in my line just so I am the one to check them out when other line are empty. That alone says ALOT! I LOVE working with the public and do it with a professional manner yet always have a kind word and a smile for each one of them. I treat them like I want to be treated as if I was standing in their spot or like family. Because honestly without them where would we be???
Work History
Warehouse Worker
Cashier
Cashier
1 Year- Jo inProcessed customer transactions accurately using register systems and multiple payment methods.
- Scanned merchandise efficiently while maintaining correct pricing and item recognition.
- Assisted customers with checkout questions, returns, and basic service needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Bagged purchases carefully to protect items and improve checkout flow.
- Supported self-checkout area by resolving common register and payment issues.
- Maintained clean, organized checkout stations stocked with bags and supplies.
- Followed front-end policies to ensure smooth, compliant customer transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma
Timeline
Cashier
Walmart
08.2025 - 08.2026Read More
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Jefferson High School
High School Diploma
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