Jo Ann Mikos
Akron,Ohio
Overview
13
13
years of professional experience
Work History
Lead Mixologist
Tiki Underground
04.2023 - Current
- Performed opening and closing duties such as counting cash drawers, setting up the bar area and restocking supplies. Maintained quality of high crafted cocktails while always performing top customer satisfaction. Successfully producing high sales in a high volume environment.
Lead Bartender
Mercedes Neighborhood Tavern
08.2024 - 05.2025
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Lead Bartender
Leo’s Italian Social
08.2022 - 11.2022
- Crafted special drink and cocktail menu items for seasonal. Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Lead Bartender
Brick House Tavern + Tap
11.2021 - 08.2022
- Implemented side work charts and updated running duties for bartenders. Recruited and trained new bartenders and barbacks to help maintain talented team.
Lead Server
Il Chianti
11.2019 - 08.2021
- Maintaining high guest satisfaction, as well as high sales during Pandemic
Lead Bartender
Adega at Metropolitan
06.2016 - 07.2017
- Creating, improving, and permanently implementing sidework sheets for all bar shifts. Creating artistic and themed cocktails for menu. Ability to maintain high guest satisfaction and service well during high volume shifts.
Lead Bartender
Hyde Park Prime Steakhouse
08.2014 - 06.2016
- Growing and maintaining frequent returning guests. Creating featured cocktail lists. Supported the staff by keeping the service well running smoothly.
Lead Bartender
Joe Vicari’s Andiamo Italian Steakhouse
09.2013 - 04.2014
- Utilizing my skills and expertise to create a world class fine dining experience for all guests, thus increasing restaurant profits. Maintaining attention to detail, organization, cleanliness, and professionalism while multitasking both the service well and dinner guest satisfaction. Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Lead Bartender
Wildhorse Saloon, Marriott
09.2012 - 10.2013
- Winner of Food and Beverage Superstar Award Winner. Leader in salesmanship and teamwork abilities. Execution of extreme high volume in world famous full service organization.
Maître Fromager
Old Hickory Steakhouse, Gaylord Opryland Hotel
03.2012 - 09.2012
- Showcasing 25 rotating artisanal cheeses. Producing fresh pairings and infusing honeys for cheeses. Providing world class wine and cheese pairings for guests
Education
Las Vegas Bartenders Union Apprenticeship -
Las Vegas, NV01.2014
High School Diploma - undefined
North Ridgeville High School
North Ridgeville, OH01.2002
Skills
- Extreme organizational skills in high volume, fine dining environments while always exceeding guest expectations
- Beverage Preparation
- Guest Satisfaction
- New Cocktail Creation
Timeline
Lead Bartender
Mercedes Neighborhood Tavern
08.2024 - 05.2025
Lead Mixologist
Tiki Underground
04.2023 - Current
Lead Bartender
Leo’s Italian Social
08.2022 - 11.2022
Lead Bartender
Brick House Tavern + Tap
11.2021 - 08.2022
Lead Server
Il Chianti
11.2019 - 08.2021
Lead Bartender
Adega at Metropolitan
06.2016 - 07.2017
Lead Bartender
Hyde Park Prime Steakhouse
08.2014 - 06.2016
Lead Bartender
Joe Vicari’s Andiamo Italian Steakhouse
09.2013 - 04.2014
Lead Bartender
Wildhorse Saloon, Marriott
09.2012 - 10.2013
Maître Fromager
Old Hickory Steakhouse, Gaylord Opryland Hotel
03.2012 - 09.2012
High School Diploma - undefined
North Ridgeville High School
Las Vegas Bartenders Union Apprenticeship -
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