Joann Palumbo
Lewes,DE
Summary
Compassionate professional with background in child care. Possess experience in nurturing, educating and providing for children's needs. Strong skills in creating fun, engaging, and educational activities while demonstrating a priority for children's safety and well-being. Have consistently created satisfaction through provision of exceptional childcare service.
Overview
21
21
years of professional experience
Work History
In-Home Nanny
Mr. & Mrs. Thornton
Newark, DE
06.2021 - 06.2024
- Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
- Organized age-appropriate educational activities to stimulate learning and development.
- Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Planned meals based on dietary guidelines with consideration of food allergies or preferences.
- Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
- Transported children to school, appointments, extracurricular activities, and outings.
- Created an atmosphere that was conducive to learning through positive reinforcement techniques.
Fraud Prevention Specialist
Bank of America
Newark, DE
03.2019 - 06.2022
- Reviewed and analyzed customer account activity to identify any fraudulent activities.
- Developed various fraud prevention strategies, including creating new internal policies and procedures.
- Monitored customer accounts for unusual behavior or irregularities that may indicate fraudulent activity.
- Implemented anti-fraud measures such as identity verification protocols and real-time alerts on high-risk transactions.
- Investigated suspicious transactions, identified potential fraud patterns, and reported findings to the management team.
Home Daycare Owner
Self-employeed
Dover, DE
08.2014 - 06.2017
- Monitored the health of the children by checking temperatures when needed; notified parents if any illness was observed.
- Taught basic manners such as saying please, thank you, excuse me when appropriate while also encouraging socialization skills.
- Provided first aid if necessary; kept detailed records of any incidents involving injury or illness among the children.
- Developed and implemented daily activities for infants and toddlers, including reading stories, singing songs, playing games, and providing snacks.
- Maintained a safe environment by monitoring the children's activities and enforcing safety rules.
Substitute Teacher
Appoquinmink School District
Middletown, DE
09.2003 - 06.2007
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
- Collaborated with other teachers to ensure student success.
- Maintained accurate records of student performance, attendance, and behavior.
- Encouraged positive behavior among students through effective communication techniques.
- Supported special needs students by providing individual instruction as needed.
Education
Associate of Science - Nutrition Science
Middlesex County College
Edison, NJ06-1984
Skills
- Child development knowledge
- Records Management
- Positive Reinforcement techniques
- First Aid
- Nutritional knowledge
- Behavior Management
- Student Engagement
- Individualized care
Timeline
In-Home Nanny
Mr. & Mrs. Thornton
06.2021 - 06.2024
Fraud Prevention Specialist
Bank of America
03.2019 - 06.2022
Home Daycare Owner
Self-employeed
08.2014 - 06.2017
Substitute Teacher
Appoquinmink School District
09.2003 - 06.2007
Associate of Science - Nutrition Science
Middlesex County College