Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joann Robinson

Winder,GA

Summary

Proven track record of enhancing customer satisfaction and streamlining checkout processes as a Cashier at Sam's Club. Leveraged expertise in cash handling and customer service excellence, significantly improving transaction efficiency. Demonstrates exceptional patience, empathy, and a commitment to professionalism, contributing to a positive shopping experience and fostering customer loyalty. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

17
17
years of professional experience

Work History

Cashier

Sam's Club
08.2008 - 05.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Project Coordinator

Capital Steel Industries
02.2001 - 11.2007
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Created job files for each project and maintained current data in each file.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.

Assistant Teacher

Englewood Early Center
05.1996 - 10.1999
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
  • Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
  • Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
  • Implemented behavior management strategies effectively, promoting a positive atmosphere within the classroom.
  • Collaborated with lead teachers to develop and implement age-appropriate curriculum for preschoolers.
  • Taught children with creative approaches, methods, and techniques.
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Fostered strong parent-teacher relationships through regular communication about student progress and goals.
  • Established a nurturing classroom environment that promoted inclusivity, emotional well-being, and social development.
  • Assisted teacher with developing creative program suitable for preschool children.
  • Developed strong rapport with students, creating an atmosphere of trust that enabled them to seek help when needed.
  • Encouraged peer collaboration by facilitating group projects that fostered teamwork and cooperation among students.
  • Continuously updated knowledge on early childhood education best practices through professional development workshops and courses.
  • Encouraged children to interact with each other and participate in group activities.
  • Contributed to the creation of engaging lesson plans aligned with state standards and frameworks.
  • Managed daily routines such as snack time transitions smoothly while maintaining a calm and focused environment.
  • Participated in parent-teacher conferences discussing student progress, achievements, challenges faced along with constructive feedback.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted sensory development by providing access to different textures.
  • Cultivated critical thinking skills among students by introducing problem-solving activities during lessons regularly.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Assisted in monitoring student performance data to inform instructional decisions tailored to meet individual needs.
  • Coordinated with special education staff for developing appropriate modifications or accommodations as required for specific students.
  • Supervised children during in-classroom activities and on playground.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Organized snack time and nap hours.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Assessed student performance to evaluate progress and development.
  • Engaged and entertained children through recreational and educational activities.
  • Delivered clear, concise instructions to children to aid in each student's decision-making.
  • Created safe and nurturing learning environment for preschoolers.
  • Established positive relationships with students and families.
  • Organized and supervised large and small group activities.
  • Guided students to develop social, emotional and physical skills.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Developed and implemented behavior management plans.
  • Modeled positive behavior and communication skills for students.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Incorporated music, art and literature into curriculum.
  • Monitored classroom to verify safe and secure environment.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Utilized creative teaching strategies to engage students in classroom.
  • Supported students in developing self-esteem and self-confidence.
  • Assessed student progress and provided feedback on educational development.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Developed innovative activities to engage young children in learning process.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Encouraged use of technology to support student learning.

Education

High School Diploma -

South Hills High School
West Covina, CA
06.1977

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Cash Register Operation
  • Customer Relations
  • Professionalism and Courtesy
  • Order Taking
  • Cash Management
  • Basic Math Competence
  • Cash handling expertise
  • Cash register systems
  • Payment Collection
  • Merchandise Restocking
  • Cash Drawer Balancing
  • Product restocking
  • Payment Processing
  • Organizational abilities
  • Product Knowledge
  • Conflict Resolution
  • Refunds and exchanges
  • Currency counting
  • Issue Resolution
  • Staff Training
  • Guest inquiries
  • Refund handling
  • POS Systems
  • Sales expertise
  • Drawer balancing
  • Returns processing
  • Promotions and Discounts Understanding
  • Fraud Prevention Awareness
  • Daily Reporting
  • Retail Merchandising
  • Point of Sale proficiency
  • Product Recommendations
  • Liquor Law Compliance
  • Honest and Dependable
  • Problem-Solving
  • Professionalism
  • Reliable and Responsible
  • Active Listening
  • Team Collaboration
  • Adaptable and Flexible
  • Cooperative Attitude
  • Cash Register Operations
  • Adaptability and Flexibility
  • Identification checks
  • Liquor regulations and compliance
  • Sales Techniques Mastery
  • Creative Thinking
  • Relationship Building
  • Inventory Stocking
  • Customer Transactions
  • Team Leadership
  • Basic Mathematics
  • Store merchandise stocking
  • Training and mentoring
  • Coin and Currency Counting
  • Service Minded
  • Product Scanning
  • Attention to Detail
  • Policies and Procedures
  • Retail Operations
  • Return and Exchange Processing

Timeline

Cashier

Sam's Club
08.2008 - 05.2013

Project Coordinator

Capital Steel Industries
02.2001 - 11.2007

Assistant Teacher

Englewood Early Center
05.1996 - 10.1999

High School Diploma -

South Hills High School
Joann Robinson