Hi, I’m
Joann Rodriguez
Miramar,FL
Summary
Accomplished sales and operations executive with a proven track record in the Puerto Rico, Florida, and Latin American markets, working with multinational companies. Highly motivated professional with an entrepreneurial focus and excels at planning and executing strategic business objectives. Recognized as a business catalyst with a keen ability to mobilize resources and drive results. Consistently contributes to significant revenue growth through decisive and proactive management, as well as expertise in contract negotiations with distributors, agents, hospitals, HCPs, and health insurance companies.
Overview
15
years of professional experience
1
Certification
Work History
Labcorp
Territory Manager
11.2022 - Current
Job overview
- Focus on retention of existing customers and growing new business by prospecting, developing, and closing sales on a monthly basis
- Drive new business and organize an annual book of upsell business, while meeting and exceeding sales growth goals in the assigned territory
- Achieve long and short-term sales objectives by providing specialty solutions
- Serve as a subject matter expert and champion of Labcorp's expansive list of testing solutions for customers and prospective clients
- Create effective customer relationships
- Make in-person visits to clients on a regular basis to provide ongoing customer support, education on focus products, and market updates for the current customer base using sales analytics and insights
- Act as a liaison between the client and Labcorp
- Collaborate, communicate and actively contribute to new business opportunities with LabCorp Clinical Sales counterparts
- Establish and maintain effective working relationships with all company support departments internally
- Effectively manage travel logistics to maximize sales productivity
- Attend local and national professional trade shows and events as requested
- Cold call and build a sales pipeline that will provide ongoing revenue goal achievement
- Perform in-services, training, and implementation with pertinent personnel and physician staff.
Pelegrina Medical, Inc.
Sales Director
01.2020 - 10.2022
Job overview
- Sell products by implementing sales plans
- Supervise sales team
- Determine annual unit and gross-profit plans by implementing marketing strategies, analyzing trends and results
- Establish sales objectives by forecasting and developing annual sales quotas for regions and territories and projecting expected sales volumes and profit for existing and new products
- Implement national sales programs by developing field sales action plans
- Maintain sales volume by tracking changing trends, economic indicators, competitors and supply and demand
- Complete national sales operational requirements by scheduling and assigning employees and following up on work results
- Plan, monitor, and appraise job results
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
- Contribute to team effort by accomplishing related results.
Zimmer Biomet
Area Business Manager-LatAm
03.2013 - 09.2017
Job overview
- Achieved revenue and profitability objectives, developed growth strategies to increase or gain leading market position
- Outstanding leadership skills in developing, implementing, and tracking company business and sales strategies that foster teamwork
- Assist in the recruitment, training and management of distributors, agents and direct sales representatives and evaluate day to day sales and business operations
- Contract negotiation with hospitals and health insurance companies.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
NuVasive
Senior Sales/Operations Manager-LatAm
06.2009 - 03.2013
Job overview
- Achieved revenue and profitability objectives
- Developed growth strategies to increase or gain leading market position
- Outstanding leadership skills in developing, implementing, and tracking company business and sales strategies that foster teamwork
- Recruited and coached a successful operations team
- Reductions in operating costs and overhead expenses
- Carried out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Responsibilities included interviewing, hiring and training employees; planning assigning and directing work; appraising performance, motivating, rewarding and disciplining employees; addressing complaints and resolving problems
- Improved the operational systems, distribution processes and policies to support organization
- Improvements in customer service and customer satisfaction
- Implemented automated programs, tools and technologies to optimize business performance
- Achieved collections growth from $600,000 to $1,600,000 in one month
- Successfully negotiated contracts with hospitals and insurers
- Scaled operations in Puerto Rico to support growth from 135 to 204 case transactions per quarter
- Drove neuromonitoring sales from 31% to 151% to quota
- Managed LatAm's sales forecast with distributors
- Successfully managed and coached the sales team with product presentation to surgeons.
Education
Interamerican University of Puerto Rico
MBA-Executive Business Administration
InterAmerican University of Puerto Rico
Bachelor's degree- Entrepreneurial Development and Management
Skills
- Operations Management
- International Market
- Staff Recruiting
- Startup Business
- Distribution Strategies
- New Market Development
- Revenue Growth
- Cost Reduction
- Customer Retention
- Strategic Planning
- Budget Management
- Community relations
- Quality Business Plan Forecast
- Contract Negotiations
Certification
The Bullet Proof Manager-Crestcom
Accomplishments
- Spine Lateral Approach Surgery Lab Lead Certification
- NuVa U 300 Management Course.
- Quarterly Cheetah Award (NuVasive)
- 2015 America's Sales Excellence Award (Zimmer Biomet)
- 2014 Outstanding Sales Achievement (Biomet)
Languages
Spanish
Native or Bilingual
Timeline
Territory Manager
Labcorp
11.2022 - Current
Sales Director
Pelegrina Medical, Inc.
01.2020 - 10.2022
Area Business Manager-LatAm
Zimmer Biomet
03.2013 - 09.2017
Senior Sales/Operations Manager-LatAm
NuVasive
06.2009 - 03.2013
Interamerican University of Puerto Rico
MBA-Executive Business Administration
InterAmerican University of Puerto Rico
Bachelor's degree- Entrepreneurial Development and Management