Joann Rojas
Summary
To Obtain A Position In Which I Can Utilize My Skills and Knowledge In my field of work.
Ability to complete assignments on time.
Bilingual ability to speak English/ Spanish
Overview
24
24
years of professional experience
Work History
Cahier / Sales Rep
Shoppers World
07.2010 - Current
- Operate a cash register to handle Financial Transactions
- Provide customers requests for refunds, exchanges and adjustments
- Assisted customers to select and purchase specified merchandise
- Performed weekly Inventory on store Items and Accessories
- Prepared floor and windows display of goods
- Prepared a weekly schedule for all employees
- Emailed Important information to the company's accountant.
Front Desk Clerk
J&A Auto Repair Shop
02.2008 - 10.2009
- Logged daily work into the computer
- Order car parts for different departments
- Filed, Faxed Documents
- Directed incoming/outgoing mail.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected deposits, fees, and payments.
Front Desk Receptionist
NYCHA Borinquen Plaza
03.2002 - 01.2007
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Front Desk Receptionist
Duncan Gennes Senior Center
07.1999 - 05.2001
- Registered Clients into Program
- Assisted Supervisor Interviewing Clients
- Answered incoming calls
- Filed, Faxed Documents
- Directed Incoming/Outgoing Mail.
- Scheduled, coordinated and confirmed appointments and meetings.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined office operations for increased efficiency through effective organization and filing systems.
Education
High School Diploma -
Bushwick HS
Brooklyn, N.Y.Skills
Adaptability
Self- Motivation
Team Work
Communications
J_1072@hotmail.com, rojasjoann72@gmail.com
Languages
Spanish
Timeline
Cahier / Sales Rep
Shoppers World
07.2010 - Current
Front Desk Clerk
J&A Auto Repair Shop
02.2008 - 10.2009
Front Desk Receptionist
NYCHA Borinquen Plaza
03.2002 - 01.2007
Front Desk Receptionist
Duncan Gennes Senior Center
07.1999 - 05.2001
High School Diploma -
Bushwick HS