Joann Romero
Kingwood,TX
Summary
Dedicated professional with a proven track record at MARY TIBER, enhancing quality of life for clients through compassionate care and efficient problem-solving. Expert in bilingual communication and adept at optimizing processes for efficiency, evidenced by streamlining telemarketing operations at Houston Chronicle Corporate Office. Balances time management and patient care, ensuring high standards of service.
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Overview
10
10
years of professional experience
Work History
Caregiver
MARY TIBER
02.2018 - 03.2023
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Telemarketing
Houston Chronicle Corporate Office
02.2013 - 04.2017
- Streamlined the telemarketing process, optimizing call scripts for maximum impact and results.
- Participated in weekly strategy meetings with fellow representatives for continuous refinement of telemarketing approaches.
- Managed budgets for the telemarketing department, ensuring cost-effective allocation of resources without compromising results.
- Assisted in recruiting top talent for the telemarketing department, contributing to an exceptional workforce capable of delivering results.
Education
High School Diploma -
MARQUES HIGH SCHOOL
HoustonSkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Bilingual
- Dependable and responsible
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
MARY TIBER
02.2018 - 03.2023
Telemarketing
Houston Chronicle Corporate Office
02.2013 - 04.2017
High School Diploma -
MARQUES HIGH SCHOOL
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