JoAnn Seroki
Champion Home Health
Lake butler,Florida
1
Certification
36
years of professional experience
I am highly motivated. I like learning new things and different ways of doing things. I have achieved owning a Cleaning business that im proud of.
Work History
CNA
8 Years 1 Month- Monitored patient vital signs to track changes, supporting safety and quality care.
- Collaborated with healthcare teams to enhance communication and coordination.
- Assisted in preserving patients' emotional well-being through compassionate interactions.
- Maintained patient records to facilitate accurate and efficient information sharing.
- Implemented infection control practices to improve health standards.
- Assisted patients with daily living tasks, encouraging independence.
- Safeguarded patient information in line with HIPAA rules while updating team members on critical changes.
- Boosted patient satisfaction by delivering attentive and compassionate care.
- Aided patients in maintaining hygiene by assisting with grooming and oral care.
- Reduced patient stress through effective communication and active listening.
HOUSE CLEANING
34 Years 1 Month- Cleaned residential homes following detailed checklists to ensure thoroughness and consistency.
- Utilized eco-friendly cleaning products to promote health and environmental sustainability.
- Organized and maintained cleaning supplies for optimal efficiency and accessibility.
- Communicated effectively with clients to understand specific cleaning needs and preferences.
- Implemented time management skills to complete tasks within scheduled appointments.
- Developed strategies to enhance workflow, reducing time spent on repetitive tasks.
- Evaluated client feedback to improve service delivery and customer satisfaction levels.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Emptied trashcans and transported waste to collection areas.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Returned emptied garbage receptacles to proper locations.
Education
GED
Skills
I am a team player willing to jump in and help with what ever needs done.I am a quick learner
Certification
I went back to school to get my CNA licenses. I also went back after 12 years and got my GED.
Timeline
CNA
Champion Home Health
03.2018 - 04.2026Read More
HOUSE CLEANING
MOMS DAY OFF CLEANING
02.1990 - 03.2024Read More
Union County Adult Education
GED
Read More