JoAnn Vasquez
Executive Assistant
RIVERSIDE,CA
Summary
Accomplished Executive Assistant with a proven track record at Loma Linda University Behavioral Medicine Center, excelling in maintaining confidentiality and streamlining communication. Demonstrates exceptional organizational skills and a commitment to enhancing team productivity. Expert in schedule planning and customer service, fostering a positive and efficient work environment.
Personable and organized professional with strong multitasking skills and attention to detail. Well-versed in managing calendars and handling correspondence.
Overview
24
24
years of professional experience
Work History
Executive Assistant
Loma Linda University Behavioral Medicine Center
02.2007 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Facilitated training and onboarding for incoming office staff.
- Fostered positive work environment, organizing team-building activities and events.
- Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Promoted team productivity by keeping supplies organized and well-stocked.
Office Secretary
Loma Linda University Medical Center
02.2001 - 02.2007
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Served as the primary point of contact for incoming visitors and phone calls, directing them efficiently to appropriate parties.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Ensured office equipment was always functioning optimally through regular maintenance checks avoiding any disruptions in daily tasks.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
High School Diploma -
Grace H Dodge Vocational High School
The Bronx, NY06-1976
Skills
- Executive support
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Customer service
- Critical thinking
- Invoice processing
- Phone etiquette
- Mail handling
- Multi-line phone proficiency
Timeline
Executive Assistant
Loma Linda University Behavioral Medicine Center
02.2007 - Current
Office Secretary
Loma Linda University Medical Center
02.2001 - 02.2007
High School Diploma -
Grace H Dodge Vocational High School
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