Systematic and reliable sanitation professional focused on promoting safe work environment for all personnel. Familiar with EVS operations and standard practices. Success leading and training teams of up to 80 personnel.
Overview
9
9
years of professional experience
Work History
Director of Environmental Services
Crothall @ Baptist Health Hospital
04.2023 - Current
Supervised and directed daily work of team of 80 sanitation personnel.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Organized and detail-oriented with a strong work ethic.
Delegated assignments and verified work quality and completion according to facility and regulatory standards.
Led training in sanitation and cleaning practices.
Stored chemicals in compliance with [Name] regulations.
Housekeeper
HHS @ Baptist Health
12.2014 - Current
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Director of Housekeeping
HHS @ Baptist Health
04.2016 - 04.2023
Increased employee performance through effective supervision and training.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Placed orders for housekeeping supplies and guest toiletries.
Conducted regular room inspections to verify compliance with housekeeping standards.
Adhered to safety protocols by enforcing proper equipment usage.
Disposed of trash and recyclables each day to avoid waste buildup.
Evaluated employee performance and developed improvement plans.
Trained and mentored all new personnel to maximize quality of service and performance.
Communicated repair needs to maintenance staff.
Restocked room supplies such as facial tissues for personal touch with every job.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.