Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Training
JoAnna A. Smith

JoAnna A. Smith

Portland,OR

Summary

Professional mental health practitioner with expertise in delivering therapeutic interventions and fostering emotional well-being. Skilled in individual and group therapy, crisis intervention, and mental health assessment. Strong focus on collaboration and achieving positive outcomes, adaptable to changing client needs. Known for empathy, patience, and excellent communication skills.

Overview

11
11
years of professional experience
1
1
Certificate

Work History

LCSW Therapist

Telemynd
03.2025 - Current
  • At Telemynd, I am employed as a 1099 independent contractor and work as a member of a clinical team, providing direct patient care via telemedicine virtual platform as an outpatient LCSW therapist for patients in the states of Virginia and Oregon.
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
  • Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
  • Provided individual and group therapy sessions to patients suffering from mental health issues.
  • Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.
  • Maintained and updated patient records, changes in service plans and treatment reports.
  • Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
  • Documented patient information, treatment plans, and patient responses.
  • Developed strategies to help patients cope with stress and anxiety and build resilience.
  • Delivered brief interventions to help clients develop healthy coping skills.
  • Continuously updated professional knowledge through ongoing research, training, and participation in industry conferences and workshops.
  • Guided clients in development of skills and cognitive behavioral therapy techniques.
  • Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies.

Licensed Clinical Social Worker (LCSW)

SokyaHealth/Headlight Health
06.2021 - 02.2025
  • Company Overview: A Division of Achieve Medical Center
  • At SokyaHealth, I worked as a member of a clinical team, providing direct patient care via telemedicine virtual platform as an outpatient licensed mental health therapist for patients in OR.
  • Contributed to a supportive work environment through active participation in staff meetings, supervision sessions, and peer consultation groups.
  • Developed psychoeducational materials to educate clients on mental health topics, promoting self-awareness and understanding.
  • Promoted the integration of self-care practices and stress management techniques among clients, fostering resilience and overall wellbeing.
  • Enhanced collaborative care for clients by coordinating with multidisciplinary healthcare teams.
  • Improved client outcomes by implementing evidence-based therapeutic interventions.
  • Delivered culturally sensitive counseling services, fostering inclusivity and respect within diverse client populations.
  • Advocated for client needs within interdisciplinary team meetings, ensuring adequate representation and access to necessary resources.
  • Provided crisis intervention services, stabilizing clients experiencing acute symptoms or distress.
  • Increased patient satisfaction through providing empathetic and compassionate counseling services.
  • Enabled smoother transitions between levels of care by effectively communicating with referring providers about client progress and treatment recommendations.
  • Expanded professional knowledge through ongoing continuing education and training opportunities in the field of clinical social work.
  • Implemented cognitive-behavioral techniques to help clients change negative thought patterns and improve their coping strategies.
  • Utilized motivational interviewing techniques to encourage clients towards positive behavioral changes that supported their recovery goals.
  • Maintained timely documentation of client progress, ensuring high-quality care and adherence to ethical guidelines.
  • Organized clinical documentation, treatment plans, and referrals.
  • Assessed risk factors of patients and made referrals for further services.
  • Developed individual treatment plans and provided counseling to patients.
  • Diagnosed clients by using DSM-IV criteria and documented using coding guidelines.

LCSW Therapist

Telemynd
08.2023 - 03.2024
  • At Telemynd, I am employed as a 1099 independent contractor and work as a member of a clinical team, providing direct patient care via telemedicine virtual platform as an outpatient LCSW therapist for patients in the states of Virginia and Oregon.

Patient Advocate Specialist

OHSU
09.2019 - 06.2021
  • Company Overview: Oregon Health and Science University (OHSU) Office of Patient Relations
  • At Oregon Health and Science University (OHSU) Office of Patient Relations, in Portland, OR, my job duties were as follows:
  • Responds to concerns brought by patients/families or staff.
  • Documents and investigates or facilitates the concerns of patients/families or staff.
  • Defines the facts and recommends, advocates, or implements resolution or intervention respectfully, diplomatically, and consistent with OHSU standards of practice and federal and state regulatory compliance.
  • Provides written feedback to patient grievances according to department standards, OHSU policy and regulatory requirements.
  • Documents in the department complaint management program for the purposes of reporting and trending.
  • Responds to questions and inquiries re: OHSU policies and procedures, Patient Rights, DNV (accrediting organization), Patient Privacy and Confidentiality and the Healthcare Information Privacy and Portability Act (HIPPA).
  • Interacts with all members of the healthcare workforce including management and administrative staff as well as various officials from the community, state, or federal agencies as needed.

Lead Mental Health & Addictions Counselor, QMHP, CADC III

Central City Concern
12.2015 - 09.2019
  • Company Overview: Imani Center
  • At Central City Concern’s Imani Center in Portland, OR, my job duties were as follows:
  • Helped support the Director in refining an Afrocentric culturally responsive care team model by integrating a Trauma-Informed Approach into Imani services.
  • Strong experience providing trauma-informed services to clients with co-occurring disorders and my work was featured as an example of innovation for National Health Center Week in 2016 while I was employed at Central City Concern.
  • Developed most of the Afrocentric culturally- specific mental health group curriculum.
  • Provided Afrocentric culturally-specific mental health and addictions individual and group counseling.
  • Conducted mental health assessments and strength-based care plans for African and African American clients with co-occurring disorders.
  • Provided crisis intervention services.
  • Conducted intake screenings.
  • Authorized by Multnomah County as a Director’s Designee.

Mental Health Counselor, QMHP

Central City Concern
07.2015 - 12.2015
  • Company Overview: Imani Center
  • At Central City Concern’s Imani Center in Portland, OR, my job duties were as follows:
  • Provided Afrocentric culturally-specific mental health individual and group counseling.
  • Provided mental health assessments and strength-based care plans for African American clients with co-occurring disorders.
  • Provided crisis intervention services.
  • Authorized by Multnomah County as a Director’s Designee.

O.R.P. Mental Health Case Manager, QMHP

Central City Concern
04.2014 - 06.2015
  • Company Overview: Over Representation Program/ Community Engagement Program
  • At Central City Concern’s Over Representation Program/ Community Engagement Program in Portland, OR, my job duties were as follows:
  • Provided Afrocentric culturally specific mental health individual and group counseling.
  • Provided intake/screenings.
  • Provided case management services.
  • Provided mental health assessments and strength-based care plans to dually-diagnosed clients with ongoing involvement in the criminal justice system.
  • Provided crisis intervention services.
  • Authorized by Multnomah County as a Director’s Designee.

Education

Master of Social Work - Social Work

University of Southern California, Los Angeles, CA
12.2013

Skills

  • Patient-centered treatment planning
  • Fostering relationships
  • Crisis management
  • Focused discussion sessions

Certification

  • Licensed Clinical Social Worker (LCSW) Oregon License number: L10583
  • Licensed Clinical Social Worker (LCSW) Virginia License number: 0904015274

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

LCSW Therapist - Telemynd
03.2025 - Current
LCSW Therapist - Telemynd
08.2023 - 03.2024
Licensed Clinical Social Worker (LCSW) - SokyaHealth/Headlight Health
06.2021 - 02.2025
Patient Advocate Specialist - OHSU
09.2019 - 06.2021
Lead Mental Health & Addictions Counselor, QMHP, CADC III - Central City Concern
12.2015 - 09.2019
Mental Health Counselor, QMHP - Central City Concern
07.2015 - 12.2015
O.R.P. Mental Health Case Manager, QMHP - Central City Concern
04.2014 - 06.2015
University of Southern California - Master of Social Work, Social Work

Training

  • Client Record Management with ASAM training, completed June 2018
  • Infectious Diseases (HIV/AIDS, HEP C, ETC.) Risk Assessment/Risk Reduction Counseling training, completed March 2018
  • Addiction Pharmacology training, completed January 2018
  • Co-occurring Disorders training, completed November 2017
  • Mindfulness and Experiential Therapy, completed 2017
  • Advanced Motivational Interviewing, completed 2017
  • Trauma-Informed Services Certificate, Portland State University, conferred June 2016
  • Applied Suicide Intervention Skills Training (ASIST), Portland State University, completed 2015
  • Best Practices for Working with Criminal Justice Populations, Volunteers of America Oregon, completed 2015
  • Counseling African Americans with Substance Use Disorders, The Association for Addictions Professionals completed 2015
  • Non-Violent Physical Crisis Intervention Training (CPI), completed
  • 2014 Opiate Treatment Alternatives, Central City Concern, completed 2014
  • USC School of Social Work, Problem—Solving Therapy Training, completed in 2012
  • USC School of Social Work, Motivational Interviewing Training, completed in 2011.

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