Summary
Overview
Work History
Education
Skills
Timeline
Joanna Bailey

Joanna Bailey

Solar
Sulphur Springs,TX

Summary

Diligent and communicative professional with expertise in strategic planning and materials management. Committed to collaborating with diverse cross-functional teams to maximize engagement and meet corporate objectives while supporting hard sales forecasts and inventory planning. Generates solutions based on available information and makes timely, safe and ethical decisions. Listens actively and invites dialogue to gain shared understanding and delivers results through realistic planning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Materials Manager

EG4 Electronics LLC
12.2023 - Current
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Streamlined international shipping processes by coordinating with carriers and implementing cost-effective strategies.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
  • Generated monthly performance reports to track and analyze shipping trends.
  • Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.

Materials Manager

Signature Solar
07.2022 - 12.2023
  • Negotiated favorable quotes with brokers , reducing costs without compromising on quality or delivery timeframes..
  • Established and maintained accurate records of purchases, pricing and payment terms.
  • Completed monthly performance reports for Vendors / Brokers / Carriers
  • Facilitated resolution of vendor disputes and discrepancies.
  • Optimized transportation routes and schedules for timely delivery of raw materials while minimizing transportation costs.
  • Communicated regularly with Brokers to uphold accountability for quality standards and timely delivery of goods.
  • Researched and evaluated potential Broker / Carriers to determine best fits for company needs and to identify cost savings opportunities.
  • Developed and maintained courteous and effective working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Product Specialist

Signature Solar
03.2022 - 07.2022
  • Supported global product launches and product introduction with sales enablement documentation and direct assistance to marketing teams
  • Worked closely with cross-functional teams to manage and communicate product changes and life cycle stages
  • Managed main communication channels with field teams through regular remote or face-to-face meetings
  • Created and maintained product configurations and version update documentation.

Office Assistant

WBT Transports
01.2022 - 04.2022
  • Answered telephone calls, took messages, and distributed messages to appropriate personnel
  • Operated photocopiers, scanners, voicemail systems, and facsimile machines
  • Proofed documents and organized records, reports, and files
  • Managed office calendars and made other arrangements for meetings, travel, and special events
  • Responded to customer inquiries via email and telephone
  • Performed troubleshooting for office equipment operation or arranged for repairs
  • Kept office documents well-organized and quickly retrieved files for team members.

Department Supervisor / Sales Specialist

Lowes
01.2016 - 09.2021
  • Responded politely to customer inquiries and assisted each person with locating products meeting specific needs
  • Toured department to verify compliance with standards and keep area orderly, neat, and appealing to customers
  • Assigned tasks to department members and assisted associates in meeting customer needs
  • Processed freight, implemented price changes, and stocked department shelves directly or through team oversight
  • Planned for upcoming store-wide events impacting department, supporting store promotions and sales initiatives with knowledgeable advice and team contributions
  • Led retail department by applying advanced product knowledge to effectively oversee restocking, organization, and display of products with correct pricing
  • Investigated customer complaints and offered creative solutions to resolve concerns and maintain loyalty
  • Engaged customers in friendly conversation and implemented suggestive selling techniques
  • Stocked, rotated, and marked product to maintain displays and promote sales
  • Inspected department daily to verify team conformance with policies and expectations
  • Resolved escalated issues with positive approach, persuasive communication skills, and conflict management strategies
  • Handled personnel issues with successful motivational and disciplinary strategies
  • Communicated with vendors regarding back order availability, future inventory, and special orders
  • Implemented and improved merchandising strategies to achieve department sales goals.

Caregiver

At Home Health
05.2014 - 05.2016
  • Performed household chores to ensure cleanliness, safety, and livability
  • Assisted residents in managing daily living including lifting, bathing, and feeding support
  • Assisted the patient in day-to-day basic functions and prepared patient's meals according to meal plans
  • Performed routine housekeeping, including making beds, doing dishes, and sweeping
  • Maintained safe and clean patient environment
  • Managed the client's daily living needs such as shopping, organizing medicines and transporting them to their medical appointments
  • Assisted clients with bathing and dressing to promote good personal hygiene
  • Transported clients to doctor's offices and grocery stores
  • Provided companionship throughout day, engaging clients in conversation and activities.

General Manager

Little Caesar's
05.2012 - 06.2015
  • Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers
  • Exemplified [type] leadership and maintained company standards and protocols in all locations
  • Drove shrink results through compliance with all guidelines involving safety, loss prevention, and cash-handling procedures
  • Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
  • Created menus, ordered groceries, and performed light housekeeping duties
  • Coordinated and oversaw training of new customer service team members
  • Provided guidance and long-term solutions to customers with issues
  • Created action plans for high-volume periods
  • Improved the performance of individual team members by motivating and training each person
  • Interviewed, hired, and trained all employees and scheduled work hours.

General Manager

Kentucky Fried Chicken
04.2005 - 06.2011
  • Supported back office procedures, including hiring and employment processes
  • Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
  • Drove shrink results through compliance with all guidelines involving safety, loss prevention, and cash-handling procedures
  • Performed facility checks to verify cleanliness and client safety
  • Implemented mentoring programs to bring new staff up to speed quickly
  • Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management
  • Supervised staff, including development of team leaders to improve team management
  • Coordinated resources and schedules to meet targets and achieve [Result]s
  • Improved the performance of individual team members by motivating and training each person
  • Analyzed productivity reports to manage overall performance
  • Skillfully scheduled front and back of house staff by anticipating high volume traffic to deliver customer service levels in line with company standards
  • Increased productivity and employee retention by improving operations and building good relationships with team members
  • Delivered store sales and financial objectives by improving restaurant operations and developing leaders
  • Led by example as role model for company core values and company culture
  • Inspected cleanliness of store and operations to maintain compliance with food safety and sanitation regulations
  • Managed inventory to keep enough product on-hand and implemented strategies to move nearly expired items
  • Scheduled department staff strategically to maintain proper coverage based on business volume
  • Received goods from suppliers, rotated products, and maintained safe storage practices to avoid spoilage
  • Interviewed job applicants, processed new hire paperwork, and provided on-the-job training
  • Supervised food service workers to keep kitchen moving and provide every customer with hot, fresh meal
  • Kept the building clean, neat and free of pests by monitoring team duties and engaging maintenance specialists
  • Operated and maintained all food preparation machines and equipment
  • Engaged dissatisfied customers using tactful approaches and made best efforts to resolve problems related to sales, products, and store operations.

911 Telecommunicator

Hopkins County Sheriffs Office
02.2000 - 04.2005
  • Used probing questions and call control techniques to get scared or stressed individuals to follow instructions
  • Documented calls in full with details about callers, emergency situations, and findings of first response teams
  • Prepared special forms for actions such as BOLO requests
  • Kept callers calm in high-stress situations to obtain necessary information and instruct on emergency procedures such as CPR
  • Selected appropriate teams and resources to coordinate responses to emergencies of different natures and in different jurisdictions
  • Dispatched calls to [Number] different agencies, including law enforcement, fire, and emergency response teams
  • Received [Number]+ calls per hour covering both emergency and non-emergency situations
  • Coordinated radio traffic from field units, backing up responders with additional resources
  • Utilized downtime to perform routine tasks, preventing service delays
  • Completed all assigned tasks prior to shift end
  • Required minimal oversight to complete job tasks, meeting all deadlines and goals
  • Maintained good working relationship with co-workers and management
  • Participated in seminars and additional training to expand knowledge and skills.

Education

Basic Peace Officer - Law Enforcement

Kilgore Police Academy, Kilgore, TX
2002

High School Diploma -

Sulphur Springs High, Sulphur Springs, TX
05.1993

Skills

  • Customer engagement
  • Merchandising
  • Employee training
  • Shipment Scheduling
  • Supplier Relations
  • Reporting knowledge
  • Documentation And Reporting
  • Inventory Management
  • Logistics Coordination
  • Materials Management
  • Attention to Detail
  • Friendly, Positive Attitude

Timeline

Materials Manager - EG4 Electronics LLC
12.2023 - Current
Materials Manager - Signature Solar
07.2022 - 12.2023
Product Specialist - Signature Solar
03.2022 - 07.2022
Office Assistant - WBT Transports
01.2022 - 04.2022
Department Supervisor / Sales Specialist - Lowes
01.2016 - 09.2021
Caregiver - At Home Health
05.2014 - 05.2016
General Manager - Little Caesar's
05.2012 - 06.2015
General Manager - Kentucky Fried Chicken
04.2005 - 06.2011
911 Telecommunicator - Hopkins County Sheriffs Office
02.2000 - 04.2005
Kilgore Police Academy - Basic Peace Officer, Law Enforcement
Sulphur Springs High - High School Diploma,

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