Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joanna Bernal

Summary

Enthusiastic professional with a background spent processing multi-state and global payrolls. A hardworking Payroll Specialist focused on maintaining company policies and procedures while promoting a vast knowledge of tax and wage regulations.

Overview

7
7
years of professional experience

Work History

Payroll Coordinator

ACECO, LLC
06.2021 - Current
  • Oversaw day-to-day processing of payroll for 275 employees, including review of timesheets and computing pay in accordance with FLSA.
  • Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
  • Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
  • Uploaded time records into Sage 300/Checkmate and made adjustments to create accurate database for payroll processing functions.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits, and completed payroll distribution.
  • Maintained Sage 300/Checkmate timekeeping system.
  • Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees.
  • Maintained efficient internal accounting controls, adherence to accounting policies and other company policies and procedures.
  • Calculated payroll deductions by accurately using Checkmate and processed payroll to meet preset requirements.
  • Monitored and tracked all employees' leave time.
  • Developed and maintained internal control and processes for payroll.
  • Pulled internal reports as requested (salaries, bonuses, hours worked).
  • Responsible for payroll operations by assisting with new hire approvals, termination actions, verification of general ledger (GL) account numbers, updating accruals and entering termination dates.
  • Processed various garnishments, including child support, bankruptcies and tax levies.
  • Prepared and monitored sick leave files and served as administrator of sick leave program.
  • Assisted the Finance Director with both internal and external audits relating to processing of payroll.
  • Verified and investigated employment claims and data.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
  • Managed on-boarding process of all new hires.
  • Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
  • Coordinated compliance of EEO plan to continually audit, monitor and evaluate progress in meeting objectives.

Direct Support Professional

JA Community Services
11.2017 - 01.2021
  • Assisted individual with disabilities in daily living skills development, health and wellness management, behavioral, health and wellness management, behavioral and communication development, personal care and community involvement.
  • Performed several progress reports of care provided for individual with disabilities, such as: In-Home Supports Daily Record, Individual Program Plan, Seizures Log.
  • Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Program Specialist

Covance
06.2019 - 03.2020
  • Quickly and efficiently respond to 50 to 100 incoming calls and faxes, identify how best to assist.
  • Document calls in appropriate tracking systems, and handle/ escalate calls in appropriate tracking systems, and handle/ escalate calls per established procedures.
  • Conduct insurance verifications to understand if patient's prescribed therapy is eligible for coverage. Possibly coordinate prior authorizations, investigate alternative insurance coverage, or other funding sources on behalf of patients per program specifications.
  • Process patient applications of various complexities, and follow programs specifications to determine their eligibility. Placing follow up calls and respond to inquires from patients and/or healthcare providers as necessary.
  • Be familiar with market place and insurance options available for patients. Educate patients on available options as appropriate.
  • Assist with training new team members by shadowing/ reverse shadowing them and servicing as data checker by reviewing data entered in program's tracking system.
  • Maintain professional, calm and friendly demeanor. Express thoughts and instructions clearly in both verbal and written communication: i.e. Uses grammatically correct and concise language.

Store Manager

Lids Sport Group
10.2018 - 03.2020
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Generated sales - Producing sales gains by 25%, by providing customer service. Exceeded company objectives in all measurable areas of business. Provided consistent assessment of each associate's sales performance and work within store to five feedback on areas of strength and opportunity while keeping in line with company objectives. Adhered to current visual guidelines including proper merchandising, signage and store cleanliness. Maintained strong product knowledge for use in selling, merchandising, and giving feedback as requested.
  • Controlled expenses - protected company assets within quidelines of LIDS retail policies. Prepared store schedules and provided for proper store coverage at all times, within guidelines for wage control set by company.
  • Supervised associates - recruited, developed, and trained store personnel to achieve operations objectives as well as adhere to operational policies and guidelines.

Direct Support Professional

Project Redirect D.C. Day Services
03.2017 - 09.2018
  • Assisted individuals with disabilities in development of
    appropriate behavioral, social, money management,
    hygiene, and other skills necessary to reach their highest
    level of potential.
  • Established and updated all daily, weekly and monthly
    records, reports, logs, casework notes, administrative
    paperwork, fiscal reports in and accurate, timely and professional manner. Ensured individuals health, safety
    and welfare, enhanced quality of individuals' lives and
    supports community inclusion.
  • Reviewed behavioral interventions, managed treatment
    plans, along with documenting participant's progress
    maintained communication with participant's and their
    legal guardians. Furthermore, background of success
    working with diverse client populations and connecting
    them with community resources.

OPD - Intake Administrative Support Clerk

Robert Half
01.2017 - 04.2017
  • Greeted all clients and visitors, provided direction to potential clients on how to complete their applications upon completion, prepared folders for screenings once completed, entered client's information into contacts database Prolaw and created contacts for new clients created and updated matter ID's in database Prolaw, pulled files for various charging documents to be placed on client file.
  • Performed various administrative and clerical duties as needed such as copying documents, answered phones, sending/receiving potential clients living out of state by fax, sorted files and relabeled files.

Education

High School Diploma -

High Point High School
Maryland, United States
06.2009

Skills

  • Payroll administration
  • New hire and termination processing
  • Time sheet review
  • Attention to detail
  • Communication
  • Organization

Accomplishments

  • Consistently received positive performance reviews.
  • Implemented web-based human resources and time sheet system to minimize errors and cost while improving payroll efficiency.
  • Used Microsoft Excel to develop spreadsheets used for comparing payroll data to establish annual department budgets.

Timeline

Payroll Coordinator

ACECO, LLC
06.2021 - Current

Program Specialist

Covance
06.2019 - 03.2020

Store Manager

Lids Sport Group
10.2018 - 03.2020

Direct Support Professional

JA Community Services
11.2017 - 01.2021

Direct Support Professional

Project Redirect D.C. Day Services
03.2017 - 09.2018

OPD - Intake Administrative Support Clerk

Robert Half
01.2017 - 04.2017

High School Diploma -

High Point High School

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Joanna Bernal