Joanna Berry
Plant City,FL
Summary
Detail-oriented Phlobotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated professional offering Associate Degree in Science, specializing in Phlobotomy. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
30
30
years of professional experience
Work History
Phlobotomist
SunHill Medical Center - Dr. Hafeez
Sun City Center, FL
08.2021 - 05.2023
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Provided assistance to clinical staff during patient visits.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Followed all safety protocols when handling hazardous materials.
- Calibrated equipment according to manufacturer specifications.
- Ensured compliance with federal regulations governing laboratory procedures.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
- Assisted in the training of new phlebotomists.
- Performed quality control tests on collected specimens.
- Maintained accurate records of collected specimens and test results.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Upheld donor confidentiality throughout intake and collection process.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
OR/Tech & PCT
Moffitt Cancer Center
Tampa, FL
01.2007 - 07.2012
- Adhered to all hospital protocols when dealing with hazardous materials or infectious diseases.
- Provided support to preceptors by participating in meetings regarding changes in policy or procedure implementation.
- Assisted in preparation of operating rooms for surgery by setting up equipment and instruments according to surgeon's preference.
- Maintained sterile environment by adhering to infection control procedures.
- Provided assistance to surgeons and other medical personnel during surgeries.
- Cleaned, decontaminated, assembled, and sterilized surgical instruments per departmental protocols.
- Maintained inventory of supplies in the OR suite including ordering new supplies as needed.
- Ensured that all necessary equipment was available for each procedure scheduled for the day.
- Ensured proper functioning of all equipment used in the OR Suite before use on a patient.
- Greeted visitors entering the OR area and provided directions as needed.
- Restocked surgical suites with appropriate supplies after each procedure is completed.
- Performed daily maintenance checks on all OR equipment such as lights, suction pumps and monitors.
- Participated in quality improvement initiatives related to safety and efficiency within the OR suite.
- Observed strict adherence to hospital policies regarding patient privacy rights.
- Reported any discrepancies or malfunctions found in OR equipment immediately.
- Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Created and maintained sterile operating fields to minimize infection risks.
- Executed remarkable dexterity assembling and monitoring tools to be used during surgery procedures.
- Organized instruments and supplies to optimize surgical team efficiency.
Certified Nursing Assistant
South Bay Hospital
Sun City Center, FL
03.2002 - 11.2006
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Administered medications as directed by registered nurse or physician.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Provided emotional support to family members regarding end-of-life decisions.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Responded quickly to emergency situations involving sudden illness or injury.
- Participated in educational programs related to nursing assistant skills development.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Distributed drinking water and nourishment to residents.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered patient call signals and signal lights to determine patients' needs.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Patient Care Technician-Transplant Unit
Tampa General Hospital
Tampa, FL
01.1995 - 10.2001
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Restocked unit frequently with necessary medical supplies.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered patient call signals and signal lights to determine patients' needs.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Collected specimens from patients for laboratory testing purposes.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Doctor's Assistant (front and Back Office Work)
Dr. Kamisetty, Pediatrician
Brandon, FL
06.1993 - 09.1995
- Provided patient care by taking vital signs and medical histories.
- Performed administrative duties such as filing, scheduling appointments, and preparing charts.
- Assisted physicians with examinations and procedures.
- Prepared patients for examination by obtaining information about their medical history and reason for visit.
- Administered medications as directed by physician.
- Answered phones, took messages, and responded to inquiries from patients and staff members.
- Ordered lab tests, x-rays, and other diagnostic tests as requested by the physician.
- Maintained cleanliness of exam rooms between patients visits.
- Obtained specimens for laboratory testing per physician orders.
- Instructed patients on medication dosage and treatments prescribed by the doctor.
- Scheduled follow up visits for patients according to physician instructions.
- Ensured that all prescriptions were filled accurately and efficiently in accordance with company policy.
- Reviewed patient records to ensure accuracy of data entered into computer systems.
- Assisted in the training of new Doctor's Assistants in the performance of their duties.
- Provided patient education regarding health maintenance and disease prevention topics.
- Coordinated with insurance companies to ensure proper reimbursement for services rendered.
- Reported any unusual or unexpected occurrences during patient encounters to the supervising physician.
- Processed referrals to specialists or other healthcare providers as requested by the physician.
- Participated in quality improvement initiatives designed to improve overall patient outcomes.
- Verified that medical supplies were adequately stocked prior to each shift.
- Reconciled charges at end of day ensuring accuracy of billing information.
- Prepared clinical notes and updates on each patient for review by primary physician.
- Documented lab results, diagnoses and treatments for review by attending physician.
- Interviewed patients and reviewed patient files to determine medical histories, previous treatment and therapies and medication history.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Administered therapies and medications under direction of physician to reduce symptoms and treat underlying conditions.
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
- Monitored treatment regimens to determine efficacy and adjusted according to results achieved.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Handled general office duties to support administrative staff during peak hours.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Explained treatment procedures and physicians' instructions.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Processed orders for medical supplies and lab equipment.
- Assisted back office patient processes to reduce office wait times.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Prepared treatment rooms for patient examinations.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Positioned patients properly during examination or treatment for comfort and safety.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Education
Associate of Science - Nursing
Southern Technical College
Brandon, FL09-2016
Certified Nursing Assistant - Health Care
Brewster Technical Center
Tampa, FL10-1993
Accomplishments
- Graduated top 5 in my class with straight A's and perfect attendance
Timeline
Phlobotomist
SunHill Medical Center - Dr. Hafeez
08.2021 - 05.2023
OR/Tech & PCT
Moffitt Cancer Center
01.2007 - 07.2012
Certified Nursing Assistant
South Bay Hospital
03.2002 - 11.2006
Patient Care Technician-Transplant Unit
Tampa General Hospital
01.1995 - 10.2001
Doctor's Assistant (front and Back Office Work)
Dr. Kamisetty, Pediatrician
06.1993 - 09.1995
Associate of Science - Nursing
Southern Technical College
Certified Nursing Assistant - Health Care
Brewster Technical Center