Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Joanna Bilbao-Cacador

Fort Lauderdale,FL

Summary

Healthcare professional prepared for this role with extensive experience in patient care and clinical support. Proven track record of enhancing patient experiences and assisting medical teams efficiently. Known for adaptability and collaboration, ensuring seamless operations and positive outcomes. Core skills include patient monitoring, medical terminology, and compassionate care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Clinical Care Technician / Emergency medical technician

Robert wood Johnson university hospital
03.2024 - Current
  • Monitored patient vitals and reported changes to nursing staff for prompt intervention.
  • Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Quickly responded to codes and cardiac monitor alarms.
  • Inserted peripheral IVs and administered non-medication IV fluids.
  • Improved patient flow through ER by efficiently preparing rooms and organizing medical supplies.
  • Assisted in daily living activities, enhancing patient comfort and dignity during care.
  • Collaborated with multidisciplinary teams to enhance patient flow and improve service delivery in emergency department.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.

Patient Care Technician

Children’s Specialized Hospital
01.2022 - Current
  • (adolescent Unit, Float to (Infant Unit)
  • Implemented nursing care plans by performing patient care activities under supervision of Licensed nurses.
  • Grooming, supporting activities of daily living.
  • Transferred, admission and, discharge patient’s complying with principles of safe patient handling.
  • Per diem
  • Assisted in patient assessments and monitored vital signs to ensure optimal care.
  • Supported nursing staff in executing individualized care plans for diverse pediatric patients.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Patient Care Technician- NICU

Saint Peter’s Healthcare System
08.2023 - 09.2024
  • Perform vitals
  • PO feed
  • Assist Nurses, EKG, phlebotomy
  • Bath patients, change patients, restock
  • Assist nurses with any concerns or help needed
  • Per diem
  • Collaborated with nursing staff to ensure adherence to safety protocols and infection control measures.
  • Documented patient observations and progress in electronic health records accurately and efficiently.
  • Participated in family education sessions, providing emotional support and information on infant care practices.
  • Observed and learned advanced neonatal procedures under the supervision of experienced healthcare professionals.
  • Assisted with newborn assessments and screenings, ensuring early identification of potential developmental concerns.

Front Desk Medical Receptionist

Interventional, Pain Management and Ortho Spine Enter
04.2021 - 12.2021

.

  • Managed patient check-in and appointment scheduling using electronic health record systems.
  • Facilitated effective communication between patients and medical staff to ensure seamless operations.
  • Maintained accurate patient records, ensuring compliance with privacy regulations and organizational standards.
  • Led initiatives to optimize workflow, improving overall patient satisfaction ratings consistently.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Customer Service/ Assist With Team Lead

Target
12.2019 - 12.2021
  • Help customers find items on the floor
  • Deescalate upset team members and customers
  • Break coverage for staff
  • Assistance with closing team
  • Satisfying customers with shopping experience
  • Assisting others with tasks
  • Part-time

Education

High School Diploma - Medical Assistant

American Institute
09.2022

High School Diploma - undefined

Bishop George Ahr
Edison, NJ
05.2021

Skills

  • Skilled in real-time 12-lead EKG analysis
  • Emergency response training
  • Vital signs evaluation and documentation
  • Emergency response techniques
  • Safe patient transport
  • Psychosocial support services
  • Basic trauma care
  • Electrocardiogram (ECG) monitoring
  • Experienced in medical terminology usage
  • Blood collection techniques
  • Trained in emergency response: first aid, CPR, and AED

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.

Certification

  • BLS PROVIDER (expiration: 2026/02)
  • E-card code: 245416207446

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Clinical Care Technician / Emergency medical technician

Robert wood Johnson university hospital
03.2024 - Current

Patient Care Technician- NICU

Saint Peter’s Healthcare System
08.2023 - 09.2024

Patient Care Technician

Children’s Specialized Hospital
01.2022 - Current

Front Desk Medical Receptionist

Interventional, Pain Management and Ortho Spine Enter
04.2021 - 12.2021

Customer Service/ Assist With Team Lead

Target
12.2019 - 12.2021

High School Diploma - undefined

Bishop George Ahr

High School Diploma - Medical Assistant

American Institute