- Volunteer Work
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- Food Blogging
JOANNA BOYDAK
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Summary
Recent graduate with experience in marketing, sales and customer service. My ability to work with effective teams to meet deadlines while implementing creative solutions to exceed business objectives had led me to seek my next step in my career. I am looking for a Marketing role with a team-oriented atmosphere that rewards dedication and innovative thinking and offers room for career progression.
Overview
20
20
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Marketing Intern
Hayes Martin Associates
06.2008 - Current
- Held directly responsible for preparing job orders for ad, direct mail and brochure revisions, routing them through traffic to product and accounts teams for review and approval.
- Compiled client billing by pulling job jackets and writing job descriptions, logging all expenditures and budgetary items and routing for approval.
- Partnered with local media business partners on promoting events unique to the local market, resulting in increased revenue and bottom line profits.
- Worked hand in hand with marketing, advertising and public relations on product and service offerings, implementing programs targeted at new account development.
- Created all sales and promotional materials, including flyers, schedules of events, brochures and various other aspects of marketing portfolios.
- Corresponded with writers, helping create layouts and themes for special events and proofreading promotional literature for spelling and grammatical errors.
- Explored new markets and platforms, targeting new demographics to sell solutions and services, conducting field tests and reporting results to project teams.
Chili's Restaurant
05.2007 - 08.2007
Administrative Assistant
European Touch Housecleaning Inc
05.2006 - 08.2006
- Responsible for office managerial duties and administrative tasks, including scheduling appointments, coordinate schedules and reviewing and processing documents.
- Oversaw office administration, customer service initiatives, filing, answering phone, and proper documentation.
- Implemented a process to coordinate employee work schedules, introducing online schedule postings that were readily accessible to optimize office staff production.
- Managed inventory control, working with suppliers on office supply ordering and costs via online and in person, ensuring necessary equipment is on hand to run the office efficiently.
- Oversaw the readiness procedures for daily office operations, including opening, having full front desk activities operational, and preparing the office at the close of business for the following day.
Server & Hostess
Pool Bar & Grill and Motif, St. Regis Resort
05.2005 - 08.2005
- Summer positions while attending school).
- Acted as the main point of contact for guests, distributing menus, answering phones and answering questions related to products.
- Collaborated with kitchen staff on menu items and development of food offerings, gaining feedback from clientele and recommending changes.
- Trained and mentored new employees on restaurant policies, serving techniques, customer service, cash balancing and money handling procedures.
- Utilized the Micros system for food and beverage service, providing prompt and efficient service to customers.
- Provided and ensured customer satisfaction through explanation of menu items, prompt service, and answering questions regarding special orders or concerns.
- Became thoroughly knowledgeable regarding menu items, ingredients and preparation to properly explain various choices to customers.
Education
Bachelors of Science Degree - Business Administration, Marketing
San Diego State University
Skills
MS Office (Word, Excel, PowerPoint, Outlook)
Teamwork and collaboration
Customer service
Scheduling
Websites
Accomplishments
- American Marketing Association - Event Coordinator (AMA) (1/2006 to 5/2009).
- Planned and executed events to increase AMA member image.
- San Diego State University Associated Students - Senate Board Student-At-Large: Committee for Campus Development/Recreation Board Representative (9/2005 to 12/2007).
- Responsible for reviewing the Campus Master plan and Five-year Capital Outlay Program consisting of overall short and long-term University objectives.
- Regulated Associated Students Campus Recreation and Mission Bay Aquatic Center programs.
- Pi Beta Phi Sorority - VP of Philanthropy (1/2008 to 1/2009).
- Partnered with national and local community service organizations to promote member and community involvement.
- Ce's Certified through the eMarketing Association.
Affiliations
- Institute of Electrical and Electronics Engineers
- Society of Human Resource Management
Certification
CM - Certified Manager Certification
Interests
Hobbies
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Timeline
Marketing Intern
Hayes Martin Associates
06.2008 - Current
Chili's Restaurant
05.2007 - 08.2007
Administrative Assistant
European Touch Housecleaning Inc
05.2006 - 08.2006
Server & Hostess
Pool Bar & Grill and Motif, St. Regis Resort
05.2005 - 08.2005
Bachelors of Science Degree - Business Administration, Marketing
San Diego State University
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