Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Cricket
Languages
Interests
Timeline
Generic

Jessica Claire

NY

Summary

Dynamic professional with experience as an Agent at Accenture, excelling in customer satisfaction and problem-solving. Proven track record in effectively managing client communications and navigating complex claims processes, ensuring timely resolutions. Skilled in public speaking and meticulous documentation, consistently delivering exceptional service and fostering positive client relationships.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Overview

1
1
Certification

Work History

Agent

Accenture
01.2022 - 02.2022
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.

Education

Marion School Pvt. Ltd
New York

Skills

  • Ensuring customer satisfaction
  • Documenting information
  • Public speaking
  • Problem-solving skills

Accomplishments

  • Achieved [Result] by introducing [Software] for [Type] tasks.

Affiliations

  • Affiliation Test Data

Certification

  • [Area of certification], [Company Name] - [Timeframe]

Cricket

Text

Languages

Hindi
Professional Working

Interests

  • Blockchain Technology and Cryptocurrency

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd

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