Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Cricket
Languages
Interests
Timeline
Generic

Jessica Claire

NY

Summary

Dynamic Agent at Accenture with a proven track record in ensuring customer satisfaction and effectively documenting client interactions. Skilled in public speaking and adept at resolving complaints, I excel in guiding clients through the claims process, achieving optimal outcomes and enhancing overall service quality.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Overview

1
1
Certification

Work History

Agent

Accenture
01.2022 - 02.2022
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.

Education

Marion School Pvt. Ltd
New York

Skills

  • Ensuring customer satisfaction
  • Documenting information
  • Public speaking
  • Sales closing

Accomplishments

  • Supervised team of [Number] staff members.

Affiliations

  • Jaycees

Certification

  • [Area of certification] Training - [Timeframe]

Cricket

Text

Languages

Hindi
Professional Working

Interests

  • Knitting and Crocheting

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd

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