Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Cricket
Generic

Jessica Claire

NY

Summary

Dynamic professional with experience as an Agent at Accenture, excelling in customer satisfaction and problem-solving. Proven track record in effectively managing client communications and navigating complex claims processes, ensuring timely resolutions. Skilled in public speaking and meticulous documentation, consistently delivering exceptional service and fostering positive client relationships.

Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.

Overview

1
1
Certification

Work History

Agent

Accenture
01.2022 - 02.2022
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.

Education

Marion School Pvt. Ltd
New York

Skills

  • Ensuring customer satisfaction
  • Documenting information
  • Public speaking
  • Problem-solving skills

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].

Affiliations

  • Society of Human Resource Management

Certification

  • [Area of certification], [Company Name] - [Timeframe]

Languages

Hindi
Professional Working

Interests

  • Participating in cultural exchange programs and homestays

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd

Cricket

Text

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