Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Cricket
Generic

Jessica Claire

NY

Summary

Dynamic professional with experience at Accenture, excelling in customer satisfaction and effective communication. Proven ability to document critical information and close sales, while adeptly resolving client issues. Recognized for enhancing the claims process, ensuring timely resolutions and optimal outcomes through a blend of public speaking and attentive service.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Overview

1
1
Certification

Work History

Agent

Accenture
01.2022 - 02.2022
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.

Education

Marion School Pvt. Ltd
New York

Skills

  • Ensuring customer satisfaction
  • Documenting information
  • Public speaking
  • Sales closing

Accomplishments

  • Documented and resolved [Issue] which led to [Results].

Affiliations

  • Project Management Institute

Certification

  • [Area of expertise] License - [Timeframe]

Languages

Hindi
Professional Working

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd

Cricket

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