Jessica Claire
NY
Summary
Dynamic professional with experience as an Agent at Accenture, adept at ensuring customer satisfaction and resolving complex issues. Skilled in documenting client communications and navigating claims processes, I leverage strong problem-solving abilities to achieve optimal outcomes. Committed to delivering exceptional service and fostering positive client relationships.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Education
Marion School Pvt. Ltd
New YorkSkills
- Ensuring customer satisfaction
- Documenting information
- Public speaking
- Problem-solving skills
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Affiliations
- International Association of Administrative Professionals
Certification
- [Area of expertise] License - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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