Jessica Claire
NY
Summary
Dynamic Agent with experience at Accenture, adept at lead prospecting and legal advisory. Successfully de-escalated customer complaints while delivering exceptional service. Proven ability to generate sales leads through effective call management, enhancing client satisfaction and driving business growth. Committed to achieving results through professionalism and strategic communication.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Generated leads for sales and rental properties through cold calls and referrals.
- Prepared and presented contracts and other legal documents to clients.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Legal advisory
- Order fulfillment
- Call management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- APICS – Association for Supply Chain Management
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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