Jessica Claire
NY
Summary
Accomplished Agent at Accenture with expertise in lead prospecting and polite communication. Successfully de-escalated customer complaints, enhancing client satisfaction by 20%. Leveraged market knowledge to guide clients effectively, ensuring timely escrow closings. Skilled in professional networking and service support, consistently delivering exceptional results and fostering strong client relationships.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Polite communication skills
- Service support
- Professional networking
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Affiliations
- Society of Women Engineers
Certification
- [Area of certification] Training - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Community Cleanup
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
Text
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