Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in customer service and lead prospecting. Proven track record in de-escalating complaints and ensuring client satisfaction. Skilled in order fulfillment and adept at preparing legal documents, contributing to seamless transactions and positive client relationships. Committed to delivering exceptional service and industry expertise.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Prepared and presented contracts and other legal documents to clients.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Customer service and care
- Industry expertise
- Order fulfillment
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Association for Computing Machinery
Certification
- [Area of certification] Training - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Community Cleanup
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
Text
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