Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Cricket
Generic

Jessica Claire

NY

Summary

Dynamic professional with experience at Accenture, excelling in customer satisfaction and problem-solving. Proven track record in documenting client communications and effectively resolving complaints. Skilled in public speaking, ensuring clients navigate the claims process smoothly, leading to optimal outcomes and enhanced client relationships. Committed to delivering exceptional service and support.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Overview

1
1
Certification

Work History

Agent

Accenture
01.2022 - 02.2022
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.

Education

Marion School Pvt. Ltd
New York

Skills

  • Ensuring customer satisfaction
  • Documenting information
  • Public speaking
  • Problem-solving skills

Accomplishments

  • Resolved product issue through consumer testing.

Affiliations

  • American Institute of Certified Public Accountants

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

Hindi
Professional Working

Interests

  • I like looking at the stars and learning about constellations

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd

Cricket

Text

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