Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Cricket
Generic

Jessica Claire

NY

Summary

Dynamic professional with experience at Accenture, excelling in customer satisfaction and problem-solving. Proven ability to de-escalate complaints and guide clients through the claims process, ensuring optimal outcomes. Skilled in documenting information and public speaking, contributing to seamless operations and enhanced client relationships.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Overview

1
1
Certification

Work History

Agent

Accenture
01.2022 - 02.2022
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.

Education

Marion School Pvt. Ltd
New York

Skills

  • Ensuring customer satisfaction
  • Documenting information
  • Public speaking
  • Problem-solving skills

Accomplishments

  • Resolved product issue through consumer testing.

Affiliations

  • American Medical Informatics Association

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

Hindi
Professional Working

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd

Cricket

Text

Similar Profiles

CREATE PROFILE