Summary
Work History
Education
Skills
Timeline
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Jessica Claire

NY

Summary

Dynamic professional with experience at Accenture, excelling in lead prospecting and customer service. Proven track record in resolving complex client issues and enhancing client satisfaction. Skilled in managing escrow processes and developing new business, demonstrating strong problem-solving abilities and a commitment to professional excellence.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Work History

Agent

Accenture
01.2022 - 02.2022
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Developed new business and managed new and existing clients.

Education

Marion School Pvt. Ltd
New York

Skills

  • Lead prospecting
  • Appearance scheduling
  • Problem-solving skills
  • Customer service and care

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd
Jessica Claire