Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and conflict resolution. Successfully guided clients through complex loan processes while enhancing customer satisfaction. Proven ability to leverage market insights for effective product sales and policy cancellation, ensuring optimal outcomes for clients. Committed to delivering exceptional service and solutions.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Product sales
- Conflict resolution
- Policy cancellation
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
- American Marketing Association
Certification
- [Area of certification] Training - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Environmental Stewardship
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
Text
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