Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Cricket
Generic

Jessica Claire

NY

Summary

Accomplished Agent at Accenture with expertise in ensuring customer satisfaction and documenting information. Successfully resolved client issues, enhancing service efficiency by 20%. Adept at public speaking and problem-solving, delivering professional and timely solutions. Proven track record in maintaining accurate records and navigating complex claims processes for optimal client outcomes.

Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.

Overview

1
1
Certification

Work History

Agent

Accenture
01.2022 - 02.2022
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.

Education

Marion School Pvt. Ltd
New York

Skills

  • Ensuring customer satisfaction
  • Documenting information
  • Public speaking
  • Problem-solving skills

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • International Association of Administrative Professionals

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

Hindi
Professional Working

Interests

  • Community Cleanup

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd

Cricket

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