Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

NY

Summary

Dynamic professional with experience at Accenture, excelling in lead prospecting and customer service. Successfully de-escalated client complaints while preparing and presenting legal documents. Recognized for exceptional communication skills and a commitment to client satisfaction, driving positive outcomes in high-pressure situations. Proven ability to foster strong client relationships and enhance service delivery.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Work History

Agent

Accenture
01.2022 - 02.2022
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Prepared and presented contracts and other legal documents to clients.

Education

Marion School Pvt. Ltd
New York

Skills

  • Lead prospecting
  • Customer service and care
  • Performer promotion
  • Client interviews

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd
Jessica Claire