Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and customer service. Demonstrated ability to de-escalate conflicts and deliver exceptional support, ensuring client satisfaction. Proficient in managing schedules and preparing legal documents, combining strong communication skills with a commitment to excellence in every interaction.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Reviewed and executed confidential documents, contracts and disclosures.
- Prepared and presented contracts and other legal documents to clients.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Customer service
- Schedule management
- Polite communication skills
Accomplishments
- Resolved product issue through consumer testing.
Affiliations
- American Institute of Certified Public Accountants
Certification
- [Area of expertise] License - [Timeframe]
Languages
Hindi
Professional Working
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
Text
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