Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in customer satisfaction and problem-solving. Proven ability to de-escalate complaints and guide clients through the claims process, ensuring timely resolutions. Skilled in documenting information and public speaking, contributing to seamless agency operations and optimal client outcomes.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Education
Marion School Pvt. Ltd
New YorkSkills
- Ensuring customer satisfaction
- Documenting information
- Public speaking
- Problem-solving skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Lions Club
Certification
- [Area of certification], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
Text
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