Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and ensuring customer satisfaction. Proven ability to de-escalate complaints and provide strategic guidance, enhancing client relationships. Skilled in information documentation and lease drafting, consistently achieving timely escrow closings while maintaining a high standard of service.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Ensuring customer satisfaction
- Information documentation
- Lease drafting
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Affiliations
- American Institute of Certified Public Accountants
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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