Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and conflict resolution. Proven track record in contract negotiations and enhancing client relationships. Successfully de-escalated customer complaints while delivering exceptional service, contributing to business growth and client satisfaction. Adept at managing both new and existing client accounts effectively.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Prepared and presented contracts and other legal documents to clients.
- Developed new business and managed new and existing clients.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Conflict resolution
- Contract negotiations
- Ticket sales audits
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
Affiliations
- Rotary International
Certification
- [Area of expertise] License - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Graphic Design
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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