Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and problem-solving. Successfully de-escalated customer complaints while fostering strong communication among clients and agents. Proven ability to support service operations and recruit personnel, ensuring seamless transaction closures and enhanced client satisfaction.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Problem-solving skills
- Service support
- Personnel recruitment
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Affiliations
- American Marketing Association
Certification
- [Area of certification], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Web Development and Design
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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