Jessica Claire
NY
Summary
Dynamic professional with experience as an Agent at Accenture, excelling in lead prospecting and contract negotiations. Proven ability to de-escalate customer complaints and foster effective communication among stakeholders, ensuring seamless transactions. Recognized for delivering exceptional client service and maintaining high satisfaction levels through proactive problem-solving and relationship management.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Order fulfillment
- Client interviews
- Contract negotiations
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Affiliations
- Project Management Institute
Certification
- Licensed [Job Title] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Graphic Design
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
Text