Jessica Claire
NY
Summary
Dynamic Agent at Accenture with a proven track record in ensuring customer satisfaction and effectively documenting client interactions. Skilled in public speaking and adept at resolving complaints, I excel in guiding clients through the claims process, achieving optimal outcomes and fostering strong relationships. Committed to delivering exceptional service and support.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Education
Marion School Pvt. Ltd
New YorkSkills
- Ensuring customer satisfaction
- Documenting information
- Public speaking
- Sales closing
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Affiliations
- Toastmasters
Certification
- [Area of expertise] License - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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