Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

NY

Summary

Dynamic professional with experience at Accenture, excelling in lead prospecting and problem-solving. Successfully educated clients on market conditions and legal requirements, enhancing their decision-making process. Recognized for effectively de-escalating customer complaints while maintaining a high standard of service, ensuring client satisfaction and loyalty.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Work History

Agent

Accenture
01.2022 - 02.2022
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Reviewed and executed confidential documents, contracts and disclosures.

Education

Marion School Pvt. Ltd
New York

Skills

  • Lead prospecting
  • Business correspondence
  • Follow-up calling
  • Problem-solving

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd
Jessica Claire