Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in relationship building and lead prospecting. Successfully resolved customer complaints, enhancing service quality and driving product improvements. Skilled in sample preparation and audition coordination, leveraging analytical reporting to support strategic decision-making. Committed to delivering exceptional client experiences and fostering strong partnerships.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
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1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Sample preparation
- Relationship building
- Audition coordination
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Affiliations
- Society of Women Engineers
Certification
- [Area of certification], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Web Development and Design
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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