Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and contract negotiations. Recognized for enhancing customer satisfaction through effective service support and a positive attitude. Proven ability to resolve complex issues and recommend impactful improvements, driving operational efficiency and delivering exceptional results.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Contract negotiations
- Service support
- Positive attitude
Accomplishments
- Resolved product issue through consumer testing.
Affiliations
- American Society of Safety Professionals
Certification
- [Area of expertise] License - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Participate in local theater productions, enhancing my public speaking and teamwork skills
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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