Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, adept at lead prospecting and sales closing. Successfully streamlined operations through innovative processes, enhancing client satisfaction. Skilled in stress management and negotiation, consistently resolving customer complaints with professionalism. Proven ability to drive results and improve efficiency in fast-paced environments.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Collected, arranged, and input information into database system.
- Devised and implemented processes and procedures to streamline operations.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Sales closing
- Stress management
- Union official negotiation
Accomplishments
- Supervised team of [Number] staff members.
Affiliations
- Institute of Electrical and Electronics Engineers
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Documenting and sharing travel experiences
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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